Customer Service Data Entry

James Branam

Columbus, OH

***********@****.*** / 1-614-***-****

Work Experience

Customer Service Representative

Ohio Department of Medicaid

Provider Enrollment

January 2024 - January 2025

Customer Service

Data Entry

Document Review

HIPPA Compliance

Intake Coordinator

Optum - Westerville, OH

July 2015 to August 2022

Customer Service

Data Entry

Document Review

ICD Coding

Medical Terminology

HIPPA Compliance

Customer Service Representative

Eddie Bauer - Groveport, OH

April 2013 to July 2015

Order entry via phone, email or chat.

Order status or verification.

Order return status as needed.

Coordinate orders for store reps on behalf of customers for out of stock items. Check inventory for sale items to be shipped.

Education

High School

Western Hills High School - Cincinnati, OH

1987 to 1991

Skills

• Data entry (7 years)

• Customer service (10+ years) •

Microsoft Word (7 years) •

Microsoft Outlook (7 years) •

Microsoft Office (2 years) •

Microsoft Excel (2 years) •

Documentation Review (7 years) •

ICD

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