Social Media Customer Service

NATALIE L. SIMMONS

**********@*******.*** 609-***-****

OBJECTIVE

Marketing & PR Communications/Sales and Management PROFESSIONAL, RELEVANT EXPERIENCE

Consign & Design Home Furnishings (PGA) – Sales & Social Media Coordinator Sales of luxury consignment furniture and accessories. Helped with design consulting and customer service from purchase to delivery. Coordinated social media content for store’s Facebook and Instagram pages. Created videos and reels and posted to target markets and connected to business networks.

Simmons Pics Promos – Creative Services / Owner 2015 - 2023 Photography / Video – Photographer, Production, Sales, Set Design, Post production, retouch and artwork Visual portraits to exceed client satisfaction. Custom video reels for actors & models. Photo Restoration.

Specializing in Headshots, Portfolios and Family Portraits

*Photographic Credits: Ego Entertainment Magazine Cover, Soul Records Album Cover, Dixie Magazine, South Jersey Mom Magazine Cover, Hollywood times today, Formidable woman magazine, Thrive Global magazine

Talent Rep/Manager – talent development, intro to business consultations, branding, castings and bookings. Custom demo reels for marketing and branding. Trained and managed 2 interns, one for Acadia college endorsement

*Book ed Models: Philly Fashion Week and Atlantic City Fashion

*Booked Actors: Westside Story, Plot against America, The Deuce, Succession; Kumho tires and Inspira Health Commercials

Business Marketing – Social Media marketing & promotion for small business owners. Multimedia, Content, Ads.

*Successful growth campaigns and consumer engagement. Local Target marketing. Exposure on local news, tv ads and magazine features. (ABC Action News, CBS 10, KYW radio, Suburban Family Magazine)

Broadway Theatre of Pitman / House Manager 2013 - 2015 Public Relations, guest services, recruiting and supervising staff, coordination with stage manager and box office. Keeping smooth operation of events before, during and immediately after show. *Created and maintained new online volunteer board

*Created volunteer service hours for community youth programs Hope Medical Spa/ Office Administrator 2010 - 2012 Marketing, Promotion, Sales, Customer Service, Accounting software and contracts, Special events, email blasts, Before and After photos and marketing materials, Makeup services Kensington Furniture/ Design Consultant 2009 – 2010 Furniture sales, customer service, design consults in store and in home, created wedding registry for clientele

Self Employed Performer / 2004 - 2021

Commercial, Print Model

TV, Film Actress

Talk show host, Spokesmodel

Traveled for Set Productions – NY, PA, Miami, Atlanta, Chicago, North Carolina Seen on TV/Film: Philadelphia great experiment, QVC, The Servant, Empire, Veep, House of Cards Commercial/Print Ads: Kind bars, JetBlue, Philadelphia Eagles, SJ Gas, NRG, McCormick Spice, Union

Plus, Wyeth pharma, Quakerbridge Mall

Photography Studio Manager – 2000-2004

Sales, Customer Service, wedding packages, album design & layouts, production, photoshop, framing Skills – Photoshop, Adobe Creative Suite, IMovie, Photography, Set Design, Highly organized,

*Speak Creole and some French

EDUCATION

Art Institute of Philadelphia Associates degree in Fashion Marketing w/ Honors University of Maryland Easter Shore – Semester Credits Fashion Merchandising Moorestown, NJ Highschool Diploma w/ Honors – College credit Art History, Accounting ADDITIONAL CREDENTIALS

Director of a non-profit “Hometown Heroes for Special Needs”- there is no greater accomplishment then helping others in times of need. We provide home improvement services to the special needs community to make their lives a little easier and brighter. Photoshop/Retouch Artist trained by Photography Guild of Philadelphia Makeup Artist/ Skincare Advisor certified by Lancôme Cosmetics

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