Social Services - RMA

Corinne Hunter

Albany, New York • 838-***-**** • ****************@*****.***

Experienced case manager with over 15 years in social services, specializing in medical, housing, and asylum seeker support. A proven track record of increasing patient engagement, leading to improved health outcomes. Skilled in counseling, service planning, and advocacy. Proficient in soft skills and emotional intelligence. Achieved SSI/SSDI entitlements advocated in housing court. With a consistent record of effective communication between clients and service providers. WORK EXPERIENCE

MPact Consulting LLC • Albany, New York

Case Manager • Contractor • 09/2025 - 11/2025

Albany Medical Center • Albany, New York

Associate Social Worker- Case Manager • 02/2013 - 02/2023 Bronx Works • Bronx, New York

Budget Specialists- Housing Specialist • 02/2007 - 06/2011 SKILLS

EDUCATION

Bachelor of Arts in

History

University at Albany

Albany, New York

CERTIFICATIONS

Registered Medical

Assistant

07/2024 - 07/2025

American Allied Health

Notary Public

01/2021 - 01/2025

NewYork State

Coordinated medical, housing, and additional services for asylum seekers in the care of H+H at designated HERRC facilities

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Delivered comprehensive case supports geared towards resettlement, engagement and completion of destination plans

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Provide support with travel coordination and arrangements in order to remove any barriers to care

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Complete culturally sensitive client needs assessments, counseling, service and exit planning

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• Maintained confidentiality and sensitivity of information and identities Facilitated communication between healthcare providers and patients, resulting in streamlined care delivery and improved patient experience.

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Increased patient engagement and overall well-being through collaborative service planning with family members.

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Improved health goals for patients through counseling and medical diagnosis education

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Advocated for families by coordinating with external service agencies, to improve access to supportive services

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Conducted client responsibility groups which kept them informed of expectations and rental laws pertinent to tenancy

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• Counseled clients on the importance of financial literacy and payment compliance Assisted clients navigating NYC Department of Social Services to obtain entitlements and housing assistance

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• Obtained SSI/SSDI entitlements as ordered by NYC Housing Court

• Active Listening

• Adaptability

• Client Relations

• Critical Thinking

• Customer Service

• Dependable

• Empathy

• Interpersonal Skills

• Microsoft Office

• Problem Solving

• Teachable

• Teamwork

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