Customer Service Brand Ambassador
Resume:
LESLIE
AMORETTY
Barista
Hardworking, highly motivated
professional eager to lend combined
knowledge and skills to enhance
business performance. Operates well
in both individual and team capacities,
leveraging seasoned work ethic to
quickly adapt to different processes
and drive company objectives.
Resourceful and results-driven with a
passion for growth and efficiency to
meet company needs and increase
service value.
**************@*****.***
Fontana, CA 92337
SKILLS
• Friendly and outgoing
• Cleanliness
• Team player
• Excellent memory
• POS system operation
• Espresso machine operation
• Positive and professional
• Multitasking
• Reliability
English Native
Spanish Conversational
LANGUAGES
Barista
Dutch Bros Coffee
May 2024 – Present
Fontana, CA
Brand Ambassador
Aerie by AE
Nov 2021 – Apr 2024
Ontario, CA
EXPERIENCE
• Operated cash registers and handled cash and card transactions. Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
•
Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
•
Maintained clean and healthy environment by following proper safety and sanitation regulations.
•
Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks.
•
• Prepared teas, hot chocolate, and other non-coffee drinks for customers. Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
•
Interacted with customers to gather feedback and promote brand awareness.
•
Provided excellent customer service during in-store promotions, resolving any issues or complaints quickly and professionally.
•
Delivered exceptional customer service to provide positive experience throughout sales process.
•
• Suggested specific product purchases to meet customer needs.
• Assembled and disassemble materials used in presentations.
, Fontana
May 2022
GPA: 3.6
EDUCATION
Henry J. Kaiser High School
Extracurricular Activities
• Marching band
CERTIFICATIONS
• Food Handlers
Volunteer
Feeding America
Riverside, CA
VOLUNTEER EXPERIENCE
Volunteered in preparation for food drive, maintained a clean area for food bank and some essentials.
•
• Separated donations into acceptable and unacceptable items for food drive.
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