John Flores
San Benito, TX *****
*************@*****.***
Professional Summary
Objective: Obtain a challenging and strong career with a long-term employment by using qualifications and experience related to the field.
Authorized to work in the US for any employer
Work Experience
Grounds Keeper and Coach
Marine Military Academy-Harlingen, TX
January 2024 to Present
• Maintained the school's grounds, ensuring a clean, safe, and aesthetically pleasing environment for students and staff.
• Managed landscaping tasks, including lawn care, shrub trimming, and seasonal plantings.
• Collaborated with the facilities team to address maintenance issues and improve campus appearance.
• Coached boxing and football, developing training programs that improved team performance.
• Mentored students, promoting discipline, teamwork, and leadership skills.
• Organized and coordinated sporting events, fostering camaraderie and school spirit.
• Provided guidance to cadets, reinforcing military values such as respect, responsibility, and teamwork.
• Managed equipment and resources for training sessions and school events. Safety Supervisor
Latitude 27
January 2021 to Present
· Identified inefficiencies and made recommendations for improvements
· Implemented health, safety and environmental policies, procedures and guidelines for the employee and department safety
· Supervised a staff of 10 people per shift
· Created incident reports and performs inspections to ensure conformity in all areas.
· Interacted with services personnel, clients, and children
· Increased employees’ awareness of safety standards required Front Desk Supervisor
Blue Bay Inn & Suites/Deluxe Inn & Suites
August 2018 to March 2020
· Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.
· Informed customers about payment methods and verified credit card data.
· Liaised with housekeeping staff to ensure all rooms were clean and ready to accommodate new guest arrivals.
· Provided information about hotel, restaurant, nearby attractions, available rooms, rates, and amenities.
· Reviewed items of note to determine what needed to be communicated to staff of subsequent shifts.
· Supervised a staff of 8 people.
General Warehouse Supervisor
Rio Grande Steel
August 2017 to August 2018
· Coordinate costumer orders and prepare orders for pickup or shipment.
· Supervise a crew of 5
· Cut metal and prepare proper metal, steel, wire, etc. for customers.
· In charge of shipping and receiving all products.
· Keep warehouse organized and up to par with safety measures.
· Ensure that customers are given prompt and courteous attention.
· Provided assistance to customers; average of 50 daily.
· Forklift Driver
Security Supervisor
Peninsula Island Resort and Spa
December 2015 to August 2017
· Secure entire property
· Supervise a crew of 15+
· Arrange schedules to accommodate company and staff
· Provide timeshare owners with outstanding customer service and inform them of any changes to the property as they arrived.
· Enter new rental information into the system
· Kept a daily log of all entries and exits
· Manage and resolve customer complaints
Property Supervisor
Los Corales Condominiums
April 2014 to December 2015
· Secure the entire property
· Supervise entry and exit of vehicles
· Provide owners with service information
· Enter new customer information into the system
· Manage and resolve customer complaints
· Answer all phone calls and messages on a timely manner
· Document all call and entry information according to standard operating procedures
· Lock and unlock property as needed
· Help clients with luggage and belongings
Education
High school diploma
San Benito High School
2005
Skills
• Load & unload
• Inventory Control
• Communication skills
• Driving
• Excellent user of Microsoft Office (Word, Excel, PowerPoint)
• Warehouse Management
• Strong client relations
• Customer service
• Shipping & Receiving
• Warehouse Experience
• Forklift
• Experienced Fork Lift Driver
• Quick learner
• Basic math
• Bilingual
• Security
• Great customer service and communication skills.
• Load & Unload
• Warehouse management
• Computer savvy
• Warehouse Supervisor Experience
• Stocking
Languages
• English - Fluent
• Spanish - Intermediate
Certifications and Licenses
CPR Certification
First Aid Certification