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Customer Service Representative

Location:
Providence, RI
Posted:
February 26, 2025

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Resume:

MARISA GOMEZ

Customer Service Representative/Experienced Sales

Contact

401-***-****

***************@*****.***

Objective

To find a Customer Service administrative position with a stable company that has opportunity or growth and

advancement within the organization.

Key Skills

● Communication

● Problem Resolution

● Analytical

● Organization

● Adaptability

● Time Management

● Budget Planning

● Multi-tasking

References

Available upon request

Experience

PVD Reality • MAY 2024- NOVEMBER 2024

● Achieved sales goals by completing 50-85 cold calls a day in a four hour period

● Followed up with leads that had potential on a two week basis

● Established relationships with customers

● Made 1-3 Listing appointments per week

● Searched MLS and RPR for leads information or to do market analysis

● Maintained daily and weekly reports

LOAN PROCESSOR • REALITY FUNDING

APRIL 2023-AUGUST 2023

● Gathered, verified, processed, financial information from clients

● Provided customer service and resolved queries over the telephone

● Scanned and saved document files to network storage system

.

CUSTOMER SERVICE REPRESENTATIVE • RE/MAX

DECEMBER 2018-MARCH 2020

● Achieved sales goals by completing 40-50 cold calls on a daily basis and following up with customers on a regular basis

● Established long lasting relationships by checking in with clients every 4-6 weeks to determine customers ever changing needs.

● Worked closely with clients and agents to set

appointments.

PROPERTY MANAGER • SELF-EMPLOYED

OCTOBER 2002-October 2018

● Owned and managed a 2-family duplex by showing

properties when they were vacant, did needed repairs and upkeep

● Produced advertisement opportunities by utilizing local networking sources

● Screened tenants by contacting references, handled complaints, and managed monthly budgeting expenses and accounts payable



Contact this candidate