MARISA GOMEZ
Customer Service Representative/Experienced Sales
Contact
***************@*****.***
Objective
To find a Customer Service administrative position with a stable company that has opportunity or growth and
advancement within the organization.
Key Skills
● Communication
● Problem Resolution
● Analytical
● Organization
● Adaptability
● Time Management
● Budget Planning
● Multi-tasking
References
Available upon request
Experience
PVD Reality • MAY 2024- NOVEMBER 2024
● Achieved sales goals by completing 50-85 cold calls a day in a four hour period
● Followed up with leads that had potential on a two week basis
● Established relationships with customers
● Made 1-3 Listing appointments per week
● Searched MLS and RPR for leads information or to do market analysis
● Maintained daily and weekly reports
LOAN PROCESSOR • REALITY FUNDING
APRIL 2023-AUGUST 2023
● Gathered, verified, processed, financial information from clients
● Provided customer service and resolved queries over the telephone
● Scanned and saved document files to network storage system
.
CUSTOMER SERVICE REPRESENTATIVE • RE/MAX
DECEMBER 2018-MARCH 2020
● Achieved sales goals by completing 40-50 cold calls on a daily basis and following up with customers on a regular basis
● Established long lasting relationships by checking in with clients every 4-6 weeks to determine customers ever changing needs.
● Worked closely with clients and agents to set
appointments.
PROPERTY MANAGER • SELF-EMPLOYED
OCTOBER 2002-October 2018
● Owned and managed a 2-family duplex by showing
properties when they were vacant, did needed repairs and upkeep
● Produced advertisement opportunities by utilizing local networking sources
● Screened tenants by contacting references, handled complaints, and managed monthly budgeting expenses and accounts payable