Customer Service Data Entry
Resume:
Ashley D. Holland
LaVergne, TN 37086
**************@*****.***
QUALIFICATIONS SUMMARY
Administrative Support Professional with experience in fast-paced environments that demand strong organizational, technical and interpersonal skills. Committed to superior customer service, confident and poised in interactions with all individuals at all levels. Detail-oriented and resourceful in completing projects as well as the ability to multi-task effectively.
Capabilities include:
* Customer Service and relations
* Accounts Payable/Receiving
* Word Processing and Typing (80 wpm)
* Computer Operations; Microsoft Office with focus on Word, Works, Excel and Macintosh
* Filing and Data Archiving
* Telephone Reception with switchboard experience
* Data Entry
* Problem Solving and head-starting projects
EMPLOYMENT HISTORY
Independent Consultant, Arbonne International 2017 - Present I work as a consultant in sales of skincare and makeup and provide opportunities for others to flourish with sustainable healthy living. The philosophy is to establish a relationship between clean products and conscious sustainability practices as well as connect with other entrepreneurs achieving an exceptionally nurturing support system with committed leadership. I have excelled in this network marketing system by promoting and encouraging others with our natural products and how best to benefit from them, as well as how to achieve success in their individual business.
Medical Receptionist, Franklin Urological Group, Franklin, TN — 2010 - 2012
Worked as a medical receptionist with responsibilities that included checking patients in, data entry, appointment scheduling, billing and filing, answering phones, preparing confidential medical documents and working closely and professionally with the patients and staff. I enjoyed making the patients feel as comfortable as possible while at their appointments. Weight Loss Consultant, Jenny Craig Weight Loss Centre, Green Hills, TN
— 2006 - 2008
Supported and guided my clients with weekly one-on-one consultations. Initiated follow-up phone contact to help monitor their weight loss progress. Provided menu options and other resources based on clients’ individual needs. Motivated and encouraged clients to incorporate exercise into their schedules and held these clients accountable, resulting in healthy lifestyle changes. Medical/Legal Secretary, State Volunteer Mutual Insurance Co., Brentwood, TN — 2003 - 2006
Promoted to the Claims department from Risk Management and was formally given the title of Medical Legal Administrative Assistant. Provided discreet reception services in a fast-paced, demanding environment. Performed administrative and secretarial support functions for two malpractice attorneys as well as coordinated multiple priorities and projects. Responsible for maintaining accurate, up-to-date, confidential client and patient files. Investigated law suits, corresponded with other firms and typed pertinent legal documents. Provided telephone support and demonstrated the ability to maintain composure and work efficiently while preserving strict confidentiality and HIPAA compliance. Out-sourced and filed critical legal and medical documents. Event Coordinator, State Volunteer Mutual Insurance Co., Brentwood, TN
— 2002 - 2003
Worked as an event coordinator in the Risk Management department. Scheduled special events and organized seminars for physicians to attend to receive certain discounts on their malpractice insurance premiums. Provided telephone reception and performed administrative tasks with emphasis on Microsoft Office.
EDUCATION
John Overton Comprehensive High School, Nashville, TN — Graduated May 2000
Special training on handling specific legal responsibilities with emphasis on confidentiality, working with medical records and correspondence, HIPPAA, document formats and overall computer programs in malpractice through State Volunteer Mutual Insurance Company - 2002
Special training in Atlanta, GA to work in the weight loss industry for Jenny Craig.
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