Hilliard, Ohio, *****
**************@*****.***
Wilmer Garcia Castillo
Skills and Abilities
Spanish/English Adaptation, problem solving, motivation, goal orientation, resistance to stress, teamwork, leadership, attention to detail, empathy, initiative, autonomy, patience, responsable, serious. EXPERIENCE
Spectrum Connectivity Company
Residential Connectivity Sales
April/2023 December/2023
● Make plans daily up to leads
● Product Presentations Deliver persuasive presentations to highlight the features, benefits, and advantages of the connectivity services offered by Spectrum
● Administration and Documentation Maintain accurate records of customer interactions, sales activities, and contracts.
● Continuous Learning Stay updated on industry trends, technological advancements, and product knowledge through regular training and professional development opportunities
● Talk about all good news and Improvement the Company has (with customers)
● Explain, educate costumers about company products
● Bring back to Spectrum former custumers
● Daily meetings
AT&T INC
In Home Expert/ Field Sales Representative
February/2022 March/2023
● Customer Visits Plan and execute customer visits within your assigned territory.
● Product Presentations Prepare and deliver compelling presentations to show AT&T products and services.
● Relationship Building Build and maintain strong relationships with existing and prospective customers.
● Sales Negotiation Negotiate pricing, terms, and conditions with customers to secure sales orders.
● Develop a sales strategy and action plan to maximize revenue generation.
● Reporting Maintain accurate and timely sales records, including customer interactions, sales orders, and pipeline management. Lowe's Home LLC
Department Purchase, Customer Services Associated. October/2021 January/2022
● Check the availability of products for a purchase order in the system
● Ensure that the purchase order made had all the items
● Make orders to the distribution center or search with other suppliers for any non-existent product in the store
● personalized customer service in the professional area
● tracking, delivery, loading and completion of a purchase order in Lowe's System.
Fedex, Columbus,Ohio/United States
Team Leader Shipping/Sort Department
November/2018-February/2020
● In charge of the shipping department, where my functions were: make the daily planning meetings and summary of the previous day with the supervisor, check the work activities of the shipping team, check job compliance, work quality, problem solving, assignment of duties, ensure proper compliance with standards, computer work.
Thirty-one, Columbus,Ohio/United States
Hospital/Solven Problem
December/2017-Octuber/2018
● Receive Damaged Products.
● Fix any product pertaining to packaging.
● Get every fixed products back into stock.
● Remove irreparable products from the system stock. Bon Ton, West Jeferson,Ohio/United State —
Team Leader Picking and Packing
October/2016-November/2017
● Make sure the team did a good job.
● Solve Problems.
● Make sure everything is goin well in the picking and packing area.
● Picking and Packing as well.
Foundation Musical Simon Bolivar, Caracas/Venezuela — Administrative Assistant/ Supervisor at Procurement Department July/2000-July/2016
● Supervise the Team.
● Preparation of Bids.
● Comparative Prices Analysis
● Coordinate, prepare, approve, execute, deliveries follow-up, return of Bids and purchase orders. Maintain, accounting, supply, update delivery system, exit and entry of products or consumables from the internal storage of the Company.
Education
High School Caracas, Caracas/Venezuela —
Bachelor of Science
July/1994 July/1999, Caracas Venezuela
Attaiment
● Created a strategic sales plan that outlines the steps, activities, and tactics
● Actively seek out potential customers
● Cultivated strong relationships with customers to foster trust, loyalty
● Developed and deliver persuasive sales presentations that effectively communicate
● Improvement and performance in all the positions where I have worked.
● Labor performance
● Consolidation of the team focus in the labor
● Improvements in areas in need