Corporate Travel Consultant

Mani Khullar

• Email: ***********@*****.***

• Phone: +1-201-***-****

Professional Summary

Highly skilled travel professional with over 18 years of experience in the travel industry, specializing in corporate travel management, GDS software, international client relations, and event planning. Proven expertise in providing white-glove service, managing teams, and delivering exceptional travel solutions. Adept at handling complex itineraries, ensuring client satisfaction, and leading teams to achieve operational excellence.

Professional Experience

Senior Travel Consultant & Team Lead

Global Travel Solutions, New York, NY

January 2017 – Present

• Managed a team of 10 travel consultants, ensuring high-quality service delivery and meeting KPIs.

• Utilized GDS software (Amadeus, Sabre, and Galileo) to create and manage complex itineraries for corporate travelers.

• Provided white-glove service to high-profile clients, including VIPs and C-suite executives, ensuring all travel needs were met.

• Coordinated international travel arrangements, including flights, accommodations, ground transportation, and visa processing.

• Planned and executed corporate events, including conferences, meetings, and incentive trips, ensuring seamless logistics.

• Built and maintained strong relationships with international clients, resulting in a 20% increase in repeat business.

• Trained new team members on GDS systems, corporate travel policies, and customer service best practices.

Key Achievements:

• Successfully managed a $2M corporate travel account, ensuring cost savings and client satisfaction.

• Implemented a new event planning process that reduced planning time by 15%. Travel Consultant Staff

Elite Travel Agency, New York, NY

June 2015 – December 2016

• Handled corporate travel arrangements for Fortune 500 companies, ensuring compliance with travel policies.

• Provided personalized service to international clients, including visa assistance and travel advisories.

• Utilized Sabre and Amadeus GDS systems to book flights, hotels, and car rentals.

• Assisted in planning corporate events, including venue selection and vendor management. Key Skills Gained:

• Advanced GDS proficiency (Sabre, Amadeus).

• Corporate travel policy management.

• Event planning and logistics.

Travel Consultant Lead

NTA America Inc, New York, NY

March 2013 – May 2015

• Managed travel arrangements for corporate clients, including last-minute changes and emergency support.

• Provided white-glove service to high-net-worth individuals, ensuring personalized attention to detail.

• Collaborated with international vendors to secure exclusive travel packages.

• Assisted in managing a team of 5 junior consultants, providing mentorship and support. Key Skills Gained:

• VIP travel management.

• Vendor negotiation and relationship management.

• Team leadership and mentorship.

Travel Consultant

NTA America Inc, New York, NY

January 2007 – February 2013

• Booked and managed travel arrangements for corporate and leisure clients using Galileo and Amadeus GDS systems.

• Provided 24/7 support to corporate travelers, resolving issues and ensuring smooth travel experiences.

• Assisted in planning and executing corporate events, including conferences and team-building retreats.

• Developed strong relationships with international clients, resulting in a 15% increase in client retention.

Key Skills Gained:

• GDS software proficiency (Galileo, Amadeus).

• Corporate travel support and crisis management.

• Client relationship management.

Key Achievements

• Managed travel arrangements for over 500 corporate clients, ensuring 98% satisfaction rate.

• Led a team of 10 consultants to achieve a 25% increase in productivity within one year.

• Successfully planned and executed 50+ corporate events, each with 100+ attendees.

• Consistently recognized for providing exceptional white-glove service to VIP clients.

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