Information Technology Platform Developer
Resume:
Buchi Reddy Mandha
****************@*****.***
www.linkedin.com/in/buchi-reddy-mandha
https://www.salesforce.com/trailblazer/brmtb
PROFESSIONAL SUMMARY
Experienced Salesforce professional with over 10 years of expertise in Salesforce architecture, development, and administration. Proven ability to bridge business and technical needs, ensuring efficiency and security in Salesforce implementations. Strong knowledge of Lightning Web Components (LWC), Apex, and integrations, with hands-on experience in document automation and analytics. Adept at optimizing platform performance, implementing scalable solutions, and staying current with the latest Salesforce releases to ensure cutting-edge solutions. EDUCATION
Master of Computer Science
Kent State University, 2016
Bachelor of Information Technology (IT)
JNTU, Hyderabad, 2013
CERTIFICATIONS
• Salesforce Certified Platform Developer II
• Salesforce Certified Platform Developer I
• Salesforce Certified Administrator
• Salesforce AI Associate
TECHNICAL SKILLS
• Force.com: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Lightning
(Aura Components, Web Components), Visualforce (Pages, Components & Controllers), Lightning Apps, Web Services (REST, SOAP), Flows, Communities, Public Sites, Apex Data Loader, Workbench, Dashboards, Reports, Custom Objects, Salesforce CLI.
• Business Process: Case Management, Lead Management, Order Management, Campaign Management, Partner Registration, Data Cleansing, and De-duplication.
• Integration: Webservices (REST/SOAP APIs), MuleSoft.
• Data Management: Data Loader, Workbench, Dataloader.io, Data Manipulation Language (DML).
• Automation: Process Builder, Flow Builder, Workflow Rules.
• Web Technologies: HTML, CSS, JavaScript, XML, JSON.
• Tools: Data Loader, Workbench, Dataloader.io, VS Code, Azure DevOps, ANT, SourceTree, Copado, GitHub, Eclipse IDE, Conga Composer/Trigger.
• Other Languages: .NET and Java (Educational Projects).
• Operating Systems: Windows, Mac OS.
PROFESSIONAL EXPERIENCE
Lead/Senior Salesforce Developer
CLEAResult, Plano, TX
April 2018 – Present
• Implemented and customized Salesforce Sales Cloud to streamline sales processes and enhance sales productivity and visibility.
• Developed Apex classes, triggers, and Visualforce pages to address complex business requirements.
• Created dynamic, responsive UI interfaces using Lightning Web Components
(LWCs) and Aura Components.
• Integrated Salesforce with external systems using REST/SOAP APIs and middleware like MuleSoft to ensure seamless data exchange.
• Managed data import/export processes using tools like Data Loader, Workbench, and Dataloader.io to maintain data integrity.
• Led the migration and consolidation of multiple Salesforce orgs, ensuring data and metadata integrity across systems.
• Automated workflows using Flow Builder, Process Builder, and Workflow Rules to streamline business processes and improve e]iciency.
• Designed and implemented scalable solutions to support business growth and high data load.
• Developed unit tests for Apex classes and triggers to ensure code reliability and stability.
• Led integration testing to verify seamless data synchronization between Salesforce and third-party systems.
• Participated in release planning and deployment activities to ensure smooth and timely production releases.
• Implemented data security protocols, including role hierarchies, sharing rules, and field-level security to protect sensitive business data.
• Proposed and implemented innovative solutions that automated complex business processes, resulting in a 30% increase in operational e]iciency.
• Stayed up to date with Salesforce releases and new features, ensuring that solutions aligned with the latest platform updates. Salesforce Developer
ECOVA, Portland, OR
Apr 2017 – March 2018
• Customized Salesforce Service Cloud and Sales Cloud to optimize case management and customer support workflows.
• Developed complex Flows using Flow Builder to automate business processes and improve user experience.
• Designed and implemented Salesforce CPQ solutions, including product configuration, pricing rules, and quote templates.
• Integrated Salesforce with third-party systems, ensuring smooth data integration and improving operational e]iciency.
• Led data migration strategies, including extraction, transformation, and loading
(ETL) processes.
• Participated in unit, integration, and performance testing to ensure the quality of the solution before deployment.
• Provided creative solutions to streamline the quoting process, reducing processing time by 25%.
• Collaborated with internal teams to ensure client requirements were met within project timelines.
Salesforce Administrator
Visual Path, Hyderabad, India
May 2013 – Jul 2015
• Managed user roles, profiles, permissions, and customized objects, fields, and page layouts in Salesforce Classic.
• Developed and maintained reports, dashboards, and workflow rules to enhance business processes.
• Provided user support and troubleshooting to ensure system e]iciency.
• Assisted with Salesforce release management, including sandbox management and feature testing.
• Gained proficiency in Apex development, coding, validation rules, and workflow automation.
PROJECT HIGHLIGHTS
• Designed and developed customized Salesforce solutions to streamline sales, service, and support processes across various clients, improving operational e]iciency and user productivity.
• Successfully implemented MuleSoft integrations for multiple clients, ensuring real- time data synchronization across systems.
• Enhanced the quote-to-cash process through Salesforce CPQ, streamlining pricing, quoting, and contract management workflows for clients.
• Led the migration and consolidation of multiple Salesforce environments, ensuring seamless data migration, integrity, and system synchronization. ADDITIONAL SKILLS AND QUALITIES
• Strong problem-solving and troubleshooting skills, with a deep understanding of Salesforce governance and performance best practices.
• Excellent communication and leadership skills, with experience guiding cross- functional teams and providing technical guidance.
• Deep knowledge of Salesforce platform capabilities and limitations, with a focus on ensuring the best alignment between technical solutions and business needs.
• Continuous commitment to learning and staying updated with Salesforce features and industry best practices.
TOOLS & TECHNOLOGIES
• Version Control: GitHub, SourceTree.
• Project Management & CI/CD Tools: Azure DevOps, Copado, ANT.
• Development Tools: Visual Studio Code, Eclipse IDE.
• Deployment Tools: Salesforce Change Sets, SFDX Commands.
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