PATRICE
THOMPSON
**********@*****.***
Picayune, MS 39466
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
PROFESSIONAL SUMMARY
Sally's Beauty - Beauty Advisor
Picayune, MS • 07/2023 - Current
Conns Home Plus Warehouse - Sales Associate
Slidell, LA • 04/2019 - 07/2023
MS&Sons Bricklayers - Office Manager
Picayune, MS • 01/2009 - 05/2019
WORK HISTORY
Arranged merchandise to present visually appealing displays and attract clientele.
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Recommended specific hair and beauty products to meet individual customer needs.
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Answered customer questions about products and services, helped locate merchandise, and promoted key items.
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Maintained counter and display areas for cleanliness and organization.
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Identified skin and hair needs of customers to provide assistance in choosing best products.
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Engaged in friendly conversation with customer to better uncover individual needs.
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Built customer loyalty and retention by delivering excellent shopping experiences.
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Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Helped customers locate products and checked store system for merchandise at other sites.
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• Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.
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• Maintained computer and physical filing systems. Created, maintained and updated filing systems for paper and electronic documents.
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Updated reports, managed accounts, and generated reports for company database.
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Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
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SKILLS
• Inventory Control
• Sales Proficiency
• Relationship Building
• Paperwork Management
Delgado Community College
New Orleans, LA
Criminal Justice
Alfred Lawless Sr
New Orleans, LA • 05/1996
Diploma : General Studies
EDUCATION
Monte Carlo Hotel & Casino - Credit Clerk
Las Vegas, NV • 09/2005 - 02/2009
Jcpennys - Sales Associate Supervisor
Metairie, LA • 10/1998 - 02/2002
• Handled reporting, filing and collections paperwork for credit group. Assisted in accounts receivable, cash receipts and collections and daily deposits.
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• Managed accounts receivable collections for Location.
• Prepared and distributed monthly statements of accounts. Handled customer relations issues, enabling quick resolution, and client satisfaction.
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Resolved customer issues quickly to close deals and boost client satisfaction.
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Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
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Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
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