Student, characterized by strong communication skills and empathy

JacksonRush

704-***-**** *********@*****.*** Concord, NC

Professional Summary

Business student driven by a commitment to mental health, planning to pursue a master’s in counseling to become a psychotherapist. Recognized for a strong work ethic, empathy, patience, and effective communication skills, with a goal to support others through therapeutic care.

Education

The University of North Carolina At Charlotte Charlotte, NC Business Administration 05/2026

●4.00 GPA

●Sports Analytics Club Member

●Intramural Basketball and Flag Football Captain

●Chancellor's List Recipient (Fall 2023, Spring 2023, Fall 2024)

Northwest Cabarrus High School Concord, NC High School Diploma 06/2023

●4.67 GPA (Class Valedictorian)

●College-transferable credits attained: 42

●National Honor Society and Beta Club Member

Skills

Communication Skills, Time Management, Empathy, Customer Service, Organizational Skills, Adaptability, Patience, Problem-Solving

Experience

Cabarrus County Convention And Visitors Bureau Concord, NC

Intern 05/2024 - 08/2024

●Exhibited patience, assisting staff members with their daily tasks when deadlines were approaching.

●Created and updated inventory reports and records regularly.

●Communicated with local hotels, coordinating seasonal events.

United Parcel Service, UPS Charlotte, NC

Seasonal Package Runner 11/2023 - Present

●Improved package handling efficiency by implementing unique sorting and organizing techniques.

●Followed safety regulations to maintain a safe work environment.

●Displayed time management, working successfully within tight deadlines and a fast-paced environment.

Carolina Courts Concord, NC

Front Desk Attendant 06/2022 - 11/2024

●Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport

●Operated a point-of-sale system for transactions and memberships.

●Exhibited work ethic through performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.

State Farm Insurance and Financial Services Concord, NC

Office Assistant 09/2018 - Present

●Enhanced overall office efficiency by organizing files, taking phone calls, and keeping a clean

workspace.

●Fostered a positive work environment through open communication and understanding among colleagues.

JR Property Management Concord, NC Property Manager 06/2018 - Present

●Assisted in developing and implementing a new property management system.

●Maintained facility grounds, using organization and scheduling.

●Resolved facility owner's concerns promptly by addressing issues professionally, displaying empathy, and offering viable solutions.

Volunteer Work

●Volunteer Driver Meals On Wheels, Concord, NC 10/2022 - 02/2023

●Volunteer Salvation Army, Kannapolis, NC 11/2022 - 12/2022

●Volunteer Football Coach West Cabarrus YMCA, Concord, NC 08/2021 - 12/2022

●Volunteer Packer Samaritan's Purse, Charlotte, NC 12/2021

Awards

●American Legion Scholarship Recipient Concord, NC 05/2022

●Jimmie Johnson Scholarship Recipient Charlotte, NC 10/2023

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