Jessica Mejias
New London, CT
**********@**.***
OBJECTIVE
Customer service representative with five years’ experience providing excellent services to customers in a dynamic work environment. Solid communication skills, good interpersonal skills and fast in resolving customer complaints with excellent problem-solving skills
EDUCATION —
EXPERIENCE
Three Rivers Community College Norwich, CT
June 2023
Certified Phlebotomist
Community College of Philadelphia Phila, PA
May 200
General Studies
September 2017-September 2020
Driver • Picked up clients from specific locations to transport and drop off at destinations • Jorge on the Go Bus Transportation
April 2007-June 2009
Customer Service Representative • Answered inbound calls, chats, and emails to facilitate customer service • 1800 Mattress.
January 2002-May 2004
Security Screener •Enhance air traveler security and protection courteously and professionally by operating screening equipment to identify dangerous objects and prevent transport onto aircraft. • Aviation Safeguards
KEY SKILLS —
LANGUAGES
Communication
Active listening
Problem solving
Dedication
Spanish Native Speaker/ Bilingual
REFERENCES
Available upon request.