Customer Service Relations

Kaushal Patel

***P **** ***B ST NW E-mail: ***********@*****.***

Edmonton AB. Canada T6J 4L9 Phone: +1-825-***-****

To seek a challenging position as Service in a progressive organization that gives me the opportunity to prove myself and to utilize my skills and knowledge by which I can apply professional expertise for customer service.

Strong computer skills

Excellent customer service

Staff training

Recruiting

Supervision and training

Staff Motivation

Calm under pressure

Customer Relations

Decision making

Team Leadership

EXPERIENCE HIGHLIGHTS:

Amazon Logistics – Sortation Associate,

Nisku,Edmonton, AB. 12 Nov 2024(On going)

Sorted packages accurately by destination to facilitate timely and efficient delivery, contributing to streamlined logistics operations.

Utilized handheld scanners to update package statuses in real-time, ensuring accurate tracking and minimizing errors in the sorting process.

Monitored sorting equipment for proper functioning, reporting any malfunctions or issues to supervisors to minimize downtime and ensure smooth operations.

I have 5 Yrs. experience of Patanjali Warehouse, Vadodara in India June 2019 to Sep 2024.

Engaged in sales, inventory-taking and reconciling and cash management.

Project future needs for goods, stock for demand materials, supplies and new products.

Maintain cash register and provide excellent customer service with greetings, ability to satisfy customers.

Managed staff member of the shift and assist with new employee training including store policies, customer services, options such as inventory order, appliances order and also register operations and also focus for cleaning store.

Resolve problems that arise, customer complaints and shortages as well as return merchandise.

I Managed and train fresh employee to Work efficiently with under pressure.

I have 2 Yrs. experience of Ambica Patanjali Store in India Jan 2017 to May 2019.

I was work in store for sales of convener, food and Ayurvedic items.

I was handling sales, maintain inventory with taking new ordering and also maintain fresh seasonable goods and replace expire goods.

I was maintain cash register with POS system and also maintain end of day closing reports with cash.

S.S.C Passed in 1991 with Institute of Gujarat Secondary Board-Gandhinagar. Diploma Electrical Engineer Passed in 1995 with Government Polytechnic Dahod.

Reference available upon request.

CAREER OBJECTIVE

PROFESSIONAL SKILLS

WORK EXPERIENCE

EDUCATION

REFERENCE

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