Customer Service Real Estate
Resume:
Sadeem Younan
******.******@*****.***
Over 10 years of experience in retail, business management, sales,and customer service, I have successfully operated both multi-family and personal businesses. I am passionate about using my expertise to support new and existing ventures. Recently, I completed the Real Estate Services program at UBC, Sauder School of Business, enhancing my ability to better guide clients in making informed decisions about significant investments. I am dedicated to providing exceptional customer service and am always excited to help people achieve their goals. Willing to relocate: Anywhere
Work Experience
Licensed Real Estate Agent
Luxmore Realty-Vancouver, BC
2023 to Present
Residential and commercial Realtor @Luxmore Realty -Real Estate Brokerage .
• Perform real estate services, promote properties and negotiate terms and prices and report back to brokerage's head office.
• Arrange property showings, and provide insights into each property’s potential.
• Research client income and expenses to determine their buying power.
• Build and maintain relationships with relevant stakeholders such as lawyers and banks.. Co-Founder
ALADDIN'S RESTAURANT CORP-Vancouver, BC
August 2011 to July 2023
Family owned and operated Mediterranean restaurant, Downtown Vancouver, BC
• Directed and trained staff to achieve excellent customer services.
• Controlled and maintained staff schedules and payroll payments and weekly reports .
• Managed book keeping, supply ordering and Maintained high standards of quality control, hygiene, and health and safety.
Small Business Advisor
Lending Motion Loans-Vancouver, BC
September 2020 to November 2022
• Helped clients customize loans and obtained competitive interest rates from different lenders.
• Developed and deepened relationships of new and existing business customers by providing them with appropriate products and services suitable for their business needs.
• Assisted clients in completing application forms and understanding terms and conditions, Provided prompt, accurate, and friendly customer service.
• Supported overall account management, growth, leadership of cross-functional teams to develop approaches and targets that met business goals.
Co-Founder
AL DIAMOND & CO.-Vancouver, BC
January 2011 to August 2019
• Managed, custom made and manufactured fine jewelry and diamond settings.
• Trained and directed staff to achieve sales targets and provided optimal customer services
• Controlled and maintained employees schedules and weekly reports.
• Successfully boosted sales revenue and store traffic, resulting in a 15% year-over-year increase in overall revenue.
Co-Founder
TARA JEWELLERS-Abbotsford, BC
2002 to 2017
Family owned and operated jewelry business and Manufacturers of fine and custom made jewelry.
• Managed, custom made and manufactured fine jewelry and diamond settings.
• Trained and directed staff to achieve sales targets and provided excellent customer services and sales.
• Controlled and maintained staff schedules and and store financial reports.
• Boosted sales by increasing store traffic and promotions, during high sales seasons and increase overall revenue.
Education
College certificate in Real Estate
UBC Sauder School Of Business - Vancouver, BC
July 2022 to July 2024
Skills
• Retail
• Marketing
• Restaurant Experience
• Customer service
• Business management
• Sales
Languages
• English - Fluent
• Arabic - Fluent
Certifications and Licenses
Real Estate Trading Services
Present
UBC Sauder School of Business, Vancouver BC
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