Information systems supply chain

Freddy Ongolo

+1-704-***-**** ***********@******.***

Summary

Service Operations Coordinator with practical cross-functional experience in supply chain and information systems man- agement. Familiar with enhancing business workflows and specialized support, proven by projects such as streamlining operations in previous roles. • Coordinated teams effectively on projects to integrate ERP systems for improved efficiency.

• Managed logistics and scheduling improvements within cross-functional teams, leading to cost reductions. Aspires to leverage supply chain and ERP knowledge of processes to optimize service operations and logistics coordination. Education

University of North Carolina at Greensboro

Bachelor of Science, Information Systems Supply Chain Management, Professional Selling

• Achievements: GPA: 3.03

• Coursework: Supply Chain Analytics, Logistics Management, Information Systems Design, Sales Strategy, Customer Relationship Management

Experience

Design of Management Information Systems Aug 2024 - Dec 2024 Software Design Intern Greensboro, NC

• Collaborated with teams to design and develop scalable business software applications tailored to streamline operations, focusing on logistic coordination.

• Created comprehensive plans for integrating information systems into existing business workflows to solve complex challenges and improve ERP systems.

• Presented analytical findings and solution prototypes to stakeholders, receiving commendation for clarity and impact. Used persuasive communication to secure stakeholder approval and coordination. University of North Carolina at Greensboro Oct 2023 - Jul 2024 Student Assistant, Information Systems Department Greensboro, NC

• Directed a 7-person team in the Greensboro Cyber Security Community Challenge, focusing on resolving cybersecurity issues with logistical precision.

• Conducted analyses of cyber-attack strategies and devised innovative solutions to enhance school system defenses, demonstrating technical problem-solving capabilities.

• Provided technical support to faculty and staff, troubleshooting software and hardware issues seamlessly—skills transferable to ERP systems support.

• Contributed to departmental projects through research and data compilation, resulting in enhanced scheduling and resource manage- ment.

Lowe's Sep 2023 - Dec 2024

Supply Chain Associate Greensboro, NC

• Supported supply chain operations by managing procurement, logistics, and inventory processes to meet organizational goals.

• Conducted data analysis to uncover patterns and propose efficiency enhancements, leading to measurable cost reductions.

• Partnered with cross-functional teams to implement process improvements, aligning supply chain strategies with business objectives. Projects

Greensboro, NC

Ethical Hacking Project Aug 2023 - May 2023

• Performed ethical hacking exercises to identify potential vulnerabilities within organizational computer systems.

• Conducted detailed footprints and scanning to assess system security and potential breach points.

• Documented findings and recommendations, enhancing cybersecurity protocols for stakeholders.

• Analyzed data to identify trends, leading to actionable insights for improving system robustness. X-Culture Global Collaboration Project Aug 2023 - May 2023

• Participated in a global initiative involving 5,157 students from 125 institutions across 42 countries.

• Developed an actionable market expansion strategy by analyzing the competitive landscape of a client company.

• Delivered a comprehensive report on strategic recommendations, demonstrating cross-cultural collaboration and analytical expertise. skills

• Programming Languages: Python, Java, C++, R

• ERP Systems: SAP, Oracle, IFS

• Data Analytics Tools: Tableau, SQL, Excel

• Project Management Tools: Asana, Trello

• Operations Management: Scheduling Coordination, Logistics Coordination

• Other Competencies: Supply Chain Optimization, Data Analysis and Reporting, Information Systems Management, Customer Relationship Management (CRM), Inventory Management

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