Business Analyst Product Owner
Resume:
MAHALAKSHMI
CHANDRAN
BUSINESS ANALYST/PRODUCT
OWNER(S AFE CERTIFIED POPM)
Details
Raleigh
United States
***********.************@*****.***
Skills
Time Management
Problem Solving
Project Management
Communication
Strategic Planning
Leadership
Requirement Analysis
Creativity and Innovation
Self Starter
Profile
SAFe 6.0 certified Product Owner (POPM) with extensive experience as Business analyst with over eight years of experience evaluating and improving business systems. Dedicated team leader with the ability to effectively manage and achieve project goals, leveraging my complex understanding of systems engineering concepts. Have actively worked in Business Process Improvement, Business Documentation, requirement analysis, Scaled Agile Framework, Agile Scrum, Customer Relationship Management, Problem solving and data management.
Employment History
Business Analyst/Product owner, TIAA Bank, Charlotte S E P T EMBER 2 0 2 3 — PRESENT
• Helped in Business requirement analysis by conducting the brainstorming sessions with the technical team in Miro board practice agile principles.
• Creating swim lane flow diagrams/flow charts and mock up screens in Power point/Miro board for helping the design team in better understanding workflows and meeting business objectives.
• Have managed people in multiple functional teams.
• helped in Creating stories with acceptance criteria for the project scope in Microsoft Azure devops/Kanban board.
• Making sure the Client need is met in the Design, Frontend and Backend product backlog items.
• Performed user acceptance testing to ensure the end to end flow meets client requirement.
• With Power BI tool have created reports for the outcome of the value delivered.
• Worked innovatively with good analytical and problem solving skills.
• Familiarity with project management tools like Jira, Azure devops and Confluence.
• Work closely and collaboratively with product owner, technical team and Quality management team.
• Highlight/identify gaps in existing functionality and review requirements with stakeholders on moderate to highly complex projects.
• Ensure software testing is done on time and as planned and notify management about bottlenecks, other issues and risks, and recorded in Jira.
• Project timelines are communicated to the Project Managers and are completed on time
• Participate in defect triage meetings and demos.
• Participated Sprint retro/review meeting in end of the sprint cycle to ensure the errors done in the current cycle is not be repeated in next cycle. Business Analyst, Zimozi private ltd, Singapore
DECEMBER 2 0 2 0 — MARCH 2 0 2 3
• Developed business requirements and information architecture for the fin-tech web application and mobile application.
• Written detailed business requirements and functional design documentation.
• Worked directly with senior stakeholders to identify and implement improved business solutions.
• Collaborated with cross-functional teams to support project goals.
• Created process flow diagrams and delivered required documentation
• Communicated effectively with project managers and stakeholders.
• Assisted with solution documentation and project management tools to meet Stated IT requirements.
QUALITY ENGINEER/BUSINESS ANALYST, Computer Science Corporation(CSC), Chennai, Tamil nadu
OCTOBER 2 0 0 7 — S E P T EMBER 2 0 1 6
• Have managed multiple teams across both Onsite/Offshore for UK HealthCare.
• Experienced in manual testing for mobile/web platforms with proper test strategy, test plans, test cases, preparing traceability metrics, developing and maintaining test scripts according to the business specification given.
• Test case design and review for Smoke, Alpha, Beta, Regression and End To End testing.
• was responsible for getting the requirements from stakeholder and passed it to the team
• Helped in Business requirement analysis
Education
Bachelor of engineering in computer science, Anna University, Chennai, Tamil nadu
AUGUST 2 0 0 3 — MARCH 2 0 0 7
Have a US degree Equivalence certificate with GPA 3.8 Tools and Technology
• Languages: Java
• Automation Tools: Selenium web driver, TestNg
• Messaging Tool: HL7 (UK) both V2 and V3, FHIR governance, DSA(Spine), Postman, Ensemble-MHS
• Defect management: Jira, Azure devops, Confluence, HP ALM, HP Quality Center
• BI Tools: Tableau, Power Bi
• Database: SQL Server
Certification and License
• SAFe 6.0 certified Product Owner (POPM)
• Insurance produce license holder for Health and Life insurance(Given by State of North carolina insurance department).
Contact this candidate