Financial Services Specialist I
Resume:
Donna Fitzgerald
Richmond, VA *****
**************@*****.***
SUMMARY:
●An expert in Administrative services dedicated to the profession with 20+ years of experience. Work history includes financial, data entry, billing specialist, customer service, accounting, mortgage review and various clerical services.
●Assertive in completing tasks autonomously and efficiently. Also works well as a team, collaborating with leadership and colleagues. Proven ability to remain calm under pressure and skillfully handle high-stress situations. Consistently developing strong relationships with peers and providing excellent customer service.
PROFESSIONAL EXPERIENCE:
22nd Century Technology, LLC Richmond, VA/ Dept of Social Services
Oct 2023 - Present
Financial Services Specialist I
●Reviewing financial statements and other invoices vouchers .
●Processing VITA Telephone Billing and generates monthly billing statements for the entire state of Virginia.
●Maintenance the spread sheets and compromise data to insure the statements conflict with the journals and invoices.
●Ensure documents are corrected and vitrified summarizing data for reports.
Expedite Technology Solutions, LLC Richmond, VA/ TForceFreights,LLC
May 2022 to Dec 2022
Accounting Specialist/ Billing Specialist
●Providing high skills level administrative support including complex and confidential functions.
●Review Accounts Receivable Daily Aging Report to initiate and manage ongoing collection activity.
●Maintain accurate and organized customer files and A/R records, keeping track of name/address changes and mailing attention for all accounts. Properly document customer correspondence.
●Researching, analyzing, and summarizing data for reports. Responding to inquire emails and collecting data for STD/FMLA claims and reports.
AMI Healthcare, LLC/ Favorite Healthcare, LLC Los Angeles, CA Mar 2021 to Jan 2022
Administrative Specialist I & II
●,Confirm appointments and patient demographics to establish medical records.
●Collected and validated client’s information into a database.
●Proficiency in managing accounts payable and accounts receivable, generating invoices and verifying details.
●Provide clients previous testing results for the Corvid -19 testing.
●Provide clients resources for the Pfizer and Johnson & Johnson vaccines and Responding to inquire emails and collecting data for STD/FMLA claims and reports. .
22 Century, LLC/ Dept of Elections Richmond, VA Aug 2020- Jan 2021
Administrative and Office Specialist III
●Processing and filing confidential documents.
●Collecting petition information of the independent candidates who are filings petitions for the Presidential Elections.
●Verifying and sorting mails, faxes and other electronic applications.
●Provide customer services and answer incoming calls to the facility and the general public.
Robert Half/ Accountemp Services
CapitalOne and City of Richmond Richmond, VA Aug 2014 - Aug 2020
Operation Specialist
●Office Specialist submitting letters and statements to cardholders.
●Implement requests from customers for general information terms and agreements on credit cards.
●Utilize computer skills, data entry, spreadsheets, and office editing.
●Assisting agents and office managers in transferring documents into customers files,
●Answers calls from customers regarding street lights are out. Notifying the workers the location of the outage.
●Updates spreadsheet when a job is completed and its entire.
●Filing contracting jobs assignments and other paid documents and receipts.
Gastrointestinal Specialist, INC. Richmond, VA Oct 2009 - Jul 2013
Medical Billing Administrator
●Completing transactions, entering charges and receipts, insurance claims, and identifying billing codes entered by medical personnel.
●Accurate and time efficient data entry.
●Working on Optima and Tricare AR, sending claims and accepting/rejecting reports.
●Fulfilled systems such as Citrix, Allscripts, MedTech, and Touch-charts.
●Inclusive office directing phone calls, addressing needs of the customers, handling office mail, and closing out daily and monthly reports.
EDUCATION:
2013-2011 Medical Billing Specialist /Administrator
Fortis College- Richmond, VA
1988-1990 Associate Degree in Accounting
Kee Business College- Richmond, VA
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