Customer Service Transportation Security

KW

KEN WATSON

*********@*****.*** 404-***-**** Atlanta, Georgia 30236

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Highly competent Transportation Security Officer with valuable experience in maintaining secure environments, implementing safety protocols, and managing passenger screenings. Strengths include strong communication skills, keen observational abilities, and familiarity with security technology. Previous roles have resulted in improved safety measures and efficient workflow in high-traffic transportation hubs. Warehouse Operations

Vehicle Inspection

Defensive Driving

OSHA Compliance

Trailer Hitching

Security station background

Customer service and assistance

Protocol implementation

Report Development

Procedure Implementation

Incident Reporting

Law Enforcement Collaboration

Prosegur Atlanta, GA

Transportation Security Officer

04/2024 - Current

Performed security screenings of passengers and their carry-on items to detect prohibited items.

Conducted pat-downs, metal detector checks, and x-ray scans in a timely manner.

Monitored passenger traffic flow at checkpoints to ensure safe and efficient boarding process.

Hunter Security Stockbridge, GA., GA

Security Officer

03/2024 - Current

Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Conducted regular patrols of key areas to spot and control security concerns.

Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Shamrock Cartage Fairburn, GA.

Yard Hostler Driver

12/2023 - 04/2024

Improved yard efficiency by skillfully maneuvering trailers into tight spaces and maintaining an organized work environment. Minimized damage to trailers/containers by operating hostler trucks with precision and care during transport activities.

Worked closely with Yardmaster to receive tasks and information. Summary

Skills

Experience

Showcased strong problem-solving abilities when faced with challenging parking scenarios or unexpected obstacles.

Apex Sentry Security Atlanta GA.

Security Supervisor

02/2023 - 09/2023

Oversaw team of security officers and managed scheduling and performance evaluations.

Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection. Recorded incident reports with detailed accounts of occurrences. Supervised and evaluated security staff performance to determine compliance with safety regulations.

Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism. Saia LTL Freight Ellenwood,GA.

Yard Hostler Driver

02/2017 - 03/2023

Showcased strong problem-solving abilities when faced with challenging parking scenarios or unexpected obstacles.

Upheld excellent time management skills, consistently meeting deadlines for moving containers within designated timeframes. Minimized damage to trailers/containers by operating hostler trucks with precision and care during transport activities.

Demonstrated strong attention to detail while inspecting trailers for potential hazards or maintenance needs, preventing incidents in the yard. Reduced turnaround times for trucks by quickly connecting and disconnecting hoses, air lines, and electrical cables. Estes Express Ellenwood,GA.

City P&D Driver

07/2010 - 01/2017

As local driver was reslonsible for delivering and picking up product throughout metro Atlanta and surrounding areas.

Performed daily pretrip and posttrip inspectioms on equipment to assure proper working order

Managed time and routes for accurate delivery and pickups according to daily manifest duties.

Read maps and GPS devices and opperated scanners and small computer devices to assure correct locations for product.

Taurus Protection Agency Jonesboro,GA.

Security Officer

06/2009 - 07/2011

Regulated vehicle and pedestrian traffic onto building grounds. Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Checked and verified photo identification prior to granting facility access. Acted quickly during emergency situations to reduce opportunity for damage and injury.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Jonesboro High School Jonesboro,GA.

Diploma in College Prep

05/1997

Continuing education in Watehouse, Trsnsortation.

Documented and resolved Hostle Incidents which led to rise in position as Security Supervisor. Education and Training

Accomplishments

Certifications

15 hour unarmed certification

24 hour armed certifacation

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