Customer Service Level 2

Resume

Sondra L. Brenner

*** *** ******

Mount Pleasant, SC. 29464

**************@*****.***

Seeking a part time position with a reputable organization. Eager to learn and become part of a successful team.

Education:

General Education Diploma

Vocational Certifications:

Vocational Horticulture Level1

(200 hour course)

Vocational Horticulture Level 2

(200 hour course)

NCCER Safety Orientation

(10 hours)

Healthy Relationships

Boundaries

Anger Resolution

Nurturing Parenting

Surviving Parenthood

Substance Abuse

Relapse Prevention

Biblical View

AA 12 Step Program

Kairos

Employment History

Gala Cafe and Events

123 Pitt Street Mount Pleasant, SC. 29464 854-***-**** From: 03/2022 To: currently employed

R.B.'s Seafood Restaurant

97 Church Street

Mount Pleasant, SC. 29464

From: 2015 To:2015

Applebee's Neighborhood Bar and Grill

Formally in Mount Pleasant, SC. 29464

From: 2014 To: 2015

DunLeavey's Irish Pub

2213 Middle Street

Sullivan's Island, SC 29482

From: 2013 To: 2014

Mozzo

730 Coleman Blvd.

Mount Pleasant, SC. 29464

From: 2011 To: 2013

Professional Skills:

Customer Service

Ability to be friendly, attentive, and helpful while handling customer complaints in a professional and timely manner in a fast paced environment.

Communication

Able to communicate effectively and clearly with guests and other team members, answer questions and resolve issues that may arise. Accurately take orders and adjust well to changing situations/environments while creating a welcoming and enjoyable atmosphere and keeping a positive attitude.

Organization

Ability to multi-tasking and manage time effectively, keeping track of tables and orders in a fast paced environment. Requires time management skills and ability to prioritize. Physical Stamina

Ability to be on my feet for long periods of time, lift heavy trays, and move quickly and effectively around restaurant.

Problem Solving

Ability to think on my feet, solving issues quickly and effectively while notifying proper authorities. May involve dealing with difficult customers and managing unexpected situations. Knowledge

Knowing specials, menu items, ingredients, and different types of alcoholic beverages and recommending dishes and drinks to guests.

Teamwork

Work closely with other team members, coordinate and communicate as part of a team. Flexibility

Ability to adapt to changing circumstances such as unexpected rushes or closures.

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