Customer Service Information System
Resume:
EDUCATION
Bachelor of Science in Information System
Bago City College
Bago City, Neg. Occ., Philippines
A.Y 2013-2014
Secondary
Pinagbuhatan High School
Pasig City, Philippines
A.Y 2006-2007
Elementary
Pinagbuhatan Elementary School
Pasig City, Philippines
A.Y 2002-2003
WORK EXPERIENCE
TravelcationKW (Travel and Tourism Company)
Travel Agent
Sharq, Kuwait City Feb 2022 - Present
Provided travel information to customers and answered questions regarding passports, visas, and insurance, transportation, accommodation, and tour packages.
Organized flights, transportation, and accommodations for travelers according to their preferences.
Doing Schengen tourist visa, UK tourist and Student visa, US tourist visa and other visas and documents related to visa requirements.
Certificate of Achievement Amadeus Basic Reservation and Ticketing Course
20 Feb 2022 – 24 Feb 2022
Nor Noyau Company
Supervisor
Murgab, Kuwait City Jan 2020 - Feb 2022
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Supervising junior staff in their daily work activities and providing guidance as needed.
Performed other duties as assigned by management.
Suggested ideas for improving store operations and increasing profits.
Senior Sales Officer
Jan 2018 - Jan 2020
Performed cash register or POS system. Accepting payments, checking petty cash and handling over
the sales to accountant.
OBJECTIVES
Being able to work for a company
wherein I could apply my learned
knowledge and skills and that I could
enhance it as well as provide the
opportunity for personal and
professional growth and
advancement opportunities.
CONTACT
PHONE:
ADDRESS:
Bneid AlGar, Kuwait City
EMAIL:
**************@*****.***
SKILLS
Administrative tasks
Travel Arrangements such as
Hotel Accommodations,
ticket and transportation
Customer Service
POS system operations
ODOO ERP system
Photo and Video Editing
Encoder
Basic Troubleshooting and
Networking
Knowledgeable in Microsoft
Office Application
CHENNEY F.
GARNICA
Received, displayed and checking products
expiration date using FIFO method on store retail
shelves and stocks.
Worked with fellow sales team members to achieve group targets.
Doing checklist from A-Z before the shift starts. Sales Associate
Nov 2014 - Jan 2018
Greeted customers, answering phone calls, provided exceptional customer service, provided accurate
information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.
Bureau of Internal Revenue
Bacolod City Jun 2013 – Oct 2013
Job Training - Administrative Division as Data Encoder and other Clerical Works.
SEMINARS AND TRAININGS ATTENDED
March 22, 2014 Bago City College Community Outreach Program: “Basic Computer Literacy Program (Word,
Excel & Power Point)”.
Bago City College, Bago City, Negros Occidental,
Philippines.
February 24, 2014 Pre-Employment Seminar theme:
“Follow the guide, Kept Focused; tag a career like the future”.
Manuel Y. Torres Memorial Coliseum and Cultural Center Bago City, Negros Occidental, Philippines
March 25, 2013 Joomla Rapid Web Development.
Bachelor of Science in Information System, Bago City College, Bago City, Negros Occidental, Philippines.
February 26, 2011 Technology Update 2011: “Better Than the Best”.
University of St. La Salle Coliseum Bacolod, Negros Occidental.
PERSONAL INFORMATION
Gender : Female
Civil Status : Single
Nationality : Filipino
Birth Date : July 2, 1989
Religion : Iglesia Ni Cristo
Father : Jerry D. Garnica
Mother : Christine F. Garnica
ACHIEVEMENTS
Leadership Awardee
BSIS Department - Bago City
College -March 26, 2014.
Service Awardee
BSIS Department - Bago City
College -March 26, 2014
COMELEC Encoder (System
Admin)
Bago City College Supreme
Student Government (SSG)
Electronic Voting - March 14,
2014
CHARACTER
REFERENCES
Mr. Rahil Parkar
Manager
NOR NOYAU
97571012
Mr. Ali Almousawi
CEO
Travelcation Company
55566088
Contact this candidate