Robin Harden
Retail Sales
Omaha, NE *****
*********@*****.***
I have skills in data entry filing typing ten-key customer service retail transcription Microsoft word Microsoft excel multi-line phone and delivering mail
Authorized to work in the US for any employer
Work Experience
North End Teleservices
Customer Service Rep
Omaha, NE
November to present
Receive incoming calls from consumers enrolling in government health plans and answering questions
Garden Associate/Sales Floor Associate
The Home Depot-Omaha, NE
January 2023 to November 2024
Watering shrubs plants and flowers outside and inside the garden center
Sales Floor Associate
Burlington Stores-Omaha, NE
July 2020 to March 2024
Greet people tagging and putting away purses and perfumes and cleaning off store shelves House Cleaner
J&H Housecleaning-Omaha, NE
July 2004 to September 2014
Cleaned client houses 2-3 days per week.
Discussed cleaning needs with clients.
Vacuumed, swept, and mopped floors.
Dusted and wiped down walls, furniture, and appliances. Gathered and emptied trash.
Data Compilation Clerk
Info Group-Omaha, NE
March 2004 to June 2012
Typed yellow page firm names, addresses, and phone numbers. Verified existing businesses.
Researched business information online.
Checked accuracy of entered data.
Corrected data entry errors and updated information. Sorted papers and information to be entered.
Tracked completed work assignments.
Maintained knowledge of multiple computer software programs.
Education
High school or equivalent in History and Biology South High School - Omaha, NE
August 1982 to May 1985
Skills
• Data Entry (9 years)
• Typing (9 years)
• Ten Key (9 years)
• Customer Service (4 years)
• Microsoft Office (Less than 1 year)
• Filing (Less than 1 year)
• Office Equipment (2 years)
• CSR
• Call Center
• Customer Care
• Customer Support
• Front Desk
• Transcription
• Clerical Experience
• Proofreading
• Writing Skills
• Computer skills
• Medical terminology
• Microsoft Excel
• Windows
• Communication skills
• Phone etiquette
• Organizational skills
• Customer support
• Microsoft Word
• Phone etiquette
• Communication skills
• Clerical experience
• Typing
• Customer service
• Proofreading
• Cash handling
• Retail sales
• Cash register
• Windows
• Front desk
• Microsoft Excel
• Medical terminology
• Sales
• Research
• Microsoft Outlook
• Word Processing
• Microsoft Powerpoint
Certifications and Licenses
Food Handler Certification