Data Entry Accounts Receivable

Martha S. Bushey

**** ****** **** ** - ********* NY 13309 - 315-***-****

********@***.***

OBJECTIVE

Interested in a position that will allow me to fully utilize my skills and experience while providing an opportunity to learn, grow, and advance. EXPERIENCE

2008 to 2025 Municipal Commission of Boonville Boonville, NY Senior Clerk

• Oversaw general day-to-day procedures in the office.

• Managed customer relations - answering multiple phone lines, collecting customers payments, setting up new customers, closing existing customers accounts.

• Data entry of electrical and water usage readings for billing.

• Processed monthly billing for 3500 customers and sent the statements accordingly.

• Verified monthly usage reports for each account for accuracy.

• Making daily bank deposits.

• Record keeping.

• Completed monthly reports

• Collected on past due accounts.

• Prioritized tasks properly to meet deadlines.

• Prepared documents as needed.

2003 to 2008 LaBarbera Family Chiropractic Utica, NY Patient and Insurance Coordinator

• Managed patient relations - answering multiple phone lines, appointment scheduling, billing, collecting payments and insurance verification.

• Oversaw general day-to-day procedures in the office.

• Performed accounts receivable duties on a daily basis- responsible for all monies collected and preparing bank deposits.

• Processed weekly insurance billing and monthly patient statements.

• Input daily financial transactions- patient charges and payments.

• Prepared and verified for accuracy daily, weekly, and monthly transaction-related reports.

• Maintenance of records, files, and documentation.

• Followed up on delinquent accounts and collections action.

• Responsible for data processing, dictation, insurance reports, narrative reports, and letters.

• Maintained inventory of office supplies.

2002 to 2009 FiServ New Hartford, NY

Proof/Encoding Operator

• Responsible for ensuring that all daily transactions are run through the proof machine.

• Responsible for ensuring that all batches of transactions are verified to ensure that they balance prior to forwarding to the computer room for application updating.

• Responsible for research and correction of all encoding errors.

• Daily, prepare substitute documents for non-machinable Federal Reserve in clearing.

• Maintained confidentiality of information deemed confidential.

• Maintained harmonious and cooperative relations with fellow employees and customers.

• Made recommendations for improvements in quality and/or efficiency to Supervisor

• Maintained quality and efficiency standards as set by Superior.

• Ensured that adequate research had been done on any out of balance batch(s) and that the adjusting of entries to put them in balance had been made. 2001 to 2002 Prime Service Center Remsen, NY

Customer Service Representative

• Answered high volume phone calls with multiple phone lines.

• Assisted customers with theirs questions and concerns.

• Retrieved assignments for work to be completed via Internet.

• Coordinated and assigned 100 appointments per day.

• Confirmed appointments for times of arrival and to verify customer information.

• Dispatched 25-30 technicians to assigned jobs.

• Tracked technicians throughout the day to make sure jobs were completed.

• Closed out assignments completed via Internet.

1999 to 2001 Farm Family Insurance Company Boonville, NY Customer Service Representative

• Assisted clients with their questions and concerns regarding their policies.

• Prepared document requests for policy changes and verified changes for accuracy.

• Data entry of requests for policy changes.

• Files policies and miscellaneous documents.

• Answered high volume phone calls with multiple phone lines.

• Completed special projects and morning reports for several agents. 1995 to 1998 Creekside Family Chiropractic Vacaville, CA Office Administrator

• Oversaw and performed daily operation of a 300 patient visit per week office- correspondences, phones, bank deposits and employee training.

• Managed patient relations- appointment scheduling, billing, collections, documentation and files.

• Maintained accounts payable and receivable.

• Processed weekly insurance billing and monthly patient statements.

• Prepared and verified for accuracy daily, weekly, and monthly transaction-related reports.

• Liaison between insurance companies and patients.

• Filed appropriate medical and legal reports and documentation.

• Date entry of patient and insurance information.

• Prepared financial agreements.

1991 to 1994 Fleet Financial Services Corporation Utica, NY Operations Clerk/Group Leader

• Verified paid loan documents and requests for accuracy.

• Assisted Supervisor in coordination the daily work flow.

• Lead a staff of 12 employees with guidance to complete assigned daily duties.

• Prepared status reports.

• Trained new personnel in data entry, filming and retrieving documents, filing and document requests.

• Competed special projects for management and branch office. EDUCATION

1997 to 1998 Secretarial Skills Program Travis Air Force Base, CA Record Keeping, Bookkeeping, Ten Key Data Entry, Word Processing, Data Entry, and Typing Skills (45 wpm)

1997 to 1998 Computer Applications Travis Air Force Base, CA Microsoft Office Suite and Windows

1986 York Adult Education York, Me

General Equivalency Diploma

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