Project Management Information Technology

Jason M. Litke

**** *. ****** *****. **. NE, Rockford, MI 49341

616-***-**** – ***********@*****.***

Professional Summary

Dedicated, well-organized leader with a track record of success at a variety of companies ranging in size from start-ups to Fortune 500. Utilizes strong communication and facilitation skills to obtain buy-in and implement solutions at all levels of an organization. Possesses a unique background with leadership, technical and functional expertise. Distinctive competencies in the following areas:

●ERP Implementations and Upgrades (JD Edwards)

●Technical Development

●Training and Team Development

●Information Technology Management & Leadership

●Project Management

●Business Process Design & Implementation

Professional Experience

Core Services Group, LLC. and L2 IT LLC

June 2016 – Present

Grand Rapids, MI

●Lead Senior Enterprise Resource Planning Consultant, Project Manager and Corporate Trainer (2016 – Present)

oExpertise in JD Edwards Procurement, Sales Management, Inventory Management, Transportation Management, One View Reporting, Customer Self Service, Manufacturing, Shop Floor Management, Supply Chain Management, Requisition Self Service and all master data components including components like Address Book, Item Master/Branch, Configurator, etc.

oDevelopment Technical responsibilities:

Perform JD Edwards development using object management workbench and its tools including Table Design Aid (TDA), Form Design Aid (FDA), Business View Design Aid (BDA), Menu Design, Table Conversions (TC), Data Dictionary (DD), Universal Table Browser (UTB), Processing Option Design Aid (PODA), Data Structure Design, Business Function Design Aid (BDA)

JD Edwards Orchestrator – develop integrations, JSON, REST/SOAP APIs to facilitate and enhance various business processes

Develop XML interoperability process, custom NER and supporting C# framework necessary in order to execute the process

Debug issues using technologies such as fat client log files, enterprise logs, object configuration manager, Visual Studio for C business functions, Patwel’s object browser and more

Execute development requests using non-JD Edwards tools: scripting languages, development languages and other technical tools/integration software

oCNC Technical responsibilities:

Execute package builds – both full and update packages and clean up previous full packages and updates

Build, update and maintain full clients with new full /update packages, path code changes and INI changes

Download, install and apply ESUs, along with completion of all applicable special instructions

Build, update and patch WebLogic webservers, BSSV servers and BI Publisher servers

Perform tools release updates to all components within a multi foundation JD Edwards environment

Support JD Edwards clients on both Windows and AS/400 environments

Removal of zombie processes and root cause analysis in order to prevent issues from recurring

Conduct environment refreshes for both code and data

oFunctional responsibilities:

Identify functionality, procedural and process gaps or deficiencies and develop functional and technical request documents on how to mitigate

Act as the liaison between IT and the business

Perform production support for client business processes

Execute processing option and business logic changes within JD Edwards to more accurately reflect business process within the toolset

Advise clients on new capabilities within JD Edwards and implement them

Facilitate change management processes

oTrainer responsibilities:

Lead training sessions for client’s functional and technical teams

Create training materials and deliverables for clients on JD Edwards components such as One View Reports, E1 Pages, other UDOs, menu design, Object Management Web, BI Publisher Enterprise and more

Orchestrate, plan and execute technical training sessions for other consultant team members on JD Edwards technologies including, but not limited to, development toolset, user defined objects, basic CNC tasks

oManagerial and project manager responsibilities:

Manage multiple clients and all respective issues, relationships, opportunities, projects and expectations concurrently in an effective and efficient manner

Mentor and guide junior employees, as well as other senior employees on new technical and functional areas to build their expertise

Lead, plan and execute JD Edwards EnterpriseOne upgrades and installations, including re-platforming from as400 to SQL Server

Serve as the project manager for small and large projects and produce all required documents and communications to support them

Maintained, established and grew client relationships – worked with c-level management and down the organizational hierarchy to ensure all client expectations could be met, managed or exceeded

Implemented, configured and modified 4 Transportation Management module projects – including integration via BSSV to RateWare and direct connections to UPS WorldShip, ShipExec and Fedex

Apogee Enterprises, Inc.

May 2014 – June 2016

Walker, MI

●Senior Business Systems Analyst III in Information Technology (2014 – 2016)

oActed as the IT liaison and representative for all value stream processes and systems

oDeveloped business requirements for any and all enhancements and projects

oSupervised Business Analysts in the completion of assigned projects and tasks

oProvided project guidance and best practice expertise for other Apogee business units as required

oDetermined the most efficient, cost-effective approach and solution to meet business requirements

oCommunicated existing system limitations and the budget impacts of requested customizations across all levels of colleagues, including c-level management

oDeveloped IT statements of work, including timelines and scheduling resources

oCollaborated with Business Management, Supervisors, IT Management and key business representatives to establish project and enhancement objectives and priorities

oIdentified, prioritized and managed resolution of potential barriers to a successful implementation

oEstablished and maintained project budgets

oConfigured JD Edwards ERP system to perform in the manner the business deems appropriate

oLead development efforts of new processes and projects or break fix scenarios

oIdentified, monitored and communicated project risk factors, issues, status and results to the business

oOrganized and monitored testing, training, documentation and sign offs

oIdentified, communicated and implemented business process changes to ensure benefits are achieved

oManaged individual and cultural resistance to increase the readiness for change

oRecognized and introduced enterprise level process enhancements

oSupported and managed process enhancements requested from business users including continuous improvement, special projects and production support

Amway Corporation

Ada, MI

2011 – May 2014

●Associate Business Systems Analyst II in Supply Chain Center of Excellence (2013 – 2014)

oImproved the global design-to-deliver process with respect to the procure-to-pay process

oParticipated in cross functional teams to determine the *as is* process throughout the global business and then developed a more efficient, lean and standardized process model

oAssisted in determining business requirements and develop business cases for change and continuous improvement across the global enterprise

oProvided functional system configuration support in partnership with IT to design, build, test, deploy and maintain package application software

oResponsible for assisting the business in troubleshooting and root cause analysis of process and technology failures

oAssisted in developing prioritization strategies for the supply chain function globally

oProvided expert configuration leadership to functional subject matter experts and collaborated on portfolio management, process design, IT request prioritization and knowledge management

oEfficiently communicated and presented complex concepts and data to influence all levels and global audiences

oOptimized cross-functionally resulting in tighter upfront specifications and project objectives resulting in reduced lead time and waste

oManaged multiple concurrent projects while making effective judgments as to prioritizing and time allocation

●Associate Business Systems Analyst I in Global Procurement (2011 – 2013)

oResponsible for assisting the organization troubleshoot and root cause analysis process technology failures related to the procure to pay process

oUnderstood and maintained the current Global Procurement process to become a functional subject matter expert of the area

oAssessed the current process and led projects and initiatives to make the current process more efficient by automating previously manual procedures

oContinued development as a Procurement professional by taking classes in competitive bidding, bench marking, policy and stewardship and business partner relationships

●Student Intern in Supply Chain IT Sourcing Department (2011 – 2011)

oWorked as a JD Edwards Developer to perform enhancements on current applications, as well as create new applications and reports per client request by using the JD Edwards development toolset and other technologies

oProvided application support for JD Edwards

EliteIT Solutions LLC

Allendale, MI

2009 – 2011

●Co-Founder and Co-Owner (2009 – 2011)

oConstructed computer networks, designed websites and repaired computers

oMarketed business to wide range of customers

SoundOff Signal, HiluxLED, GNS America, Shoreline Family Dentistry, Ann Arbor Dental Care and more

Technical Skills

●Proficient with: Microsoft Office Suite, Microsoft Visio, Microsoft Project, Oracle JD Edwards EnterpriseOne and World, SQL Developer, Jira, Confluence, TOAD, Microsoft SQL Server Management Studio, dBeaver, BI Publisher

●Experience with:

oBusiness related: International Business, SDLC, SAFe (Scaled Agile Framework), requirements gathering, Oracle, SharePoint, ViewStar (imaging system), Process360 (workflow tool), Kaizen, SAS, Warehouse Management Systems, Red Prairie, JDA Transportation, DSI/dcLINK, OBIEE (business intelligence), VMware, WebEx, SSRS, Crystal Reports, Lean Manufacturing, Six Sigma

oInformation Technology related: UC4 (job scheduler), AS/400, Oracle, Microsoft Visual Studio, Unix Environment, Photoshop CS4, Dreamweaver CS5, FTP, Create!Form, Create!Stream, Eclipse, Microsoft Windows Server, BI Publisher Enterprise, C++, Visual Basic, Basic, Java, SQL, COBOL, HTML, CSS, JD Edwards, PHP, BMC Remedy, Cherwell, Python, JD Edwards CNC, Oracle Database

oJD Edwards EnterpriseOne Versions: applications 8.12 through 9.2 and tools 8.98.12 through 9.2.4.0

Education

Grand Valley State University

Allendale, MI

●Bachelors of Science in Information Systems

oMinors: Business and Spanish

●Dean’s List five semesters

●Upsilon Pi Epsilon Honors Society

Presentations, Published Works and Awards

●Collaborate 2013 – Denver, CO

o#104090 – Vendor Entries of Invoices: Amway International’s Solution

●Collaborate 2014 – Las Vegas, NV

o#101600 – Stretching a global supply chain across borders, time zones and cultures with JDE along for the ride

●Distinctive Solutions Award 2016 – Minneapolis, MN

oAward presented to Jason Litke for leadership and project management on an efficiency improvement and cost savings project – resulted in $250,000 per year savings

oPresented to Jason Litke during shareholder’s quarterly meeting

**References available upon request**

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