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Customer Service Sales Associate

Location:
Fresno, CA
Posted:
January 26, 2025

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Resume:

TERESITA CHAVEZ

+1-661-***-**** - ************@*****.*** - WWW: linkedin.com/in/teresita-chavez

PROFESSIONAL SUMMARY

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS

• Microsoft Office Skills

• Building rapport

• Creative Problem-Solving Skills

• Teamwork and Collaboration

• Customer Service

• Spanish Language

WORK HISTORY

10/2020 to 02/2023 Sales Associate

Metro by T-Mobile – Fresno, CA

• Delivered client solutions resulting in key performance metrics involved with conversion rates, revenue growth, and consistently

• Assisted and led trainings for new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

• Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge. 08/2019 to 09/2019 Logistics & Transportation Intern Wonderful Pistachios & Almonds – Lost Hills, CA

• Audited international shipments reports and identified labeling mistakes, that resulted in a savings cost

• Provided Strategic and Analytical Support by creating excel templates and data analysis.

• Participated in weekly team meetings, contributing valuable insights regarding industry trends and best practices.

• Collaborated with other interns on a project to analyze historical shipping data, identifying areas for improvement in future operations. EDUCATION

Expected in 05/2024 Bachelor of Science: Agricultural Business California State University, Fresno - Fresno, CA

05/2020 Associate of Science: Agricultural Business Bakersfield College - Bakersfield, CA



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