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Patient Care Medical Secretary

Location:
Fereej Ibn Dirham, Qatar
Posted:
January 25, 2025

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Resume:

+974-********

*************@*****.***

Building *, Zone 43, Street

*** ******, **** *****,

Doha, Qatar

Nationality

Philippine

Date of birth

October 4,1990

Teamwork

Time management

Work ethic

Communication

Interpersonal skills

Enthusiastic

Patient Care

English

Nerisa Mariano

Medical Secretary

Medical Secretary with 4+ years of experience providing e ective administrative support in fast-paced medical o ce settings. Highly organized and detail-oriented with a strong commitment to patient care. Experienced Medical Secretary with excellent interpersonal and communication skills. Accurate and pro cient in medical terminology, patient scheduling, and insurance veri cation.

Personal Info

Skills

Languages

Work Experience

Medical Secretary, Al Emadi Hospital, Al hilal, Doha Qatar August 2020 - Present

Pro cient in a wide range of medical o ce procedures, including scheduling and coordinating patient surgery appointments.

Advised patients on admission criteria, cost of the operation, and its package included.

Discharging the patient and making a nal bill for the insurance submission.

Experienced in preparing medical charts and documents as well as ling them away for easy access.

Skilled at handling all incoming calls and inquiries, ensuring that patients receive timely and accurate information. Familiarity with a variety of medical terminology and insurance protocols.

Excellent communication skills, both verbal and written, to e ectively interact with patients, sta, and insurance companies.

Highly organized and detail-oriented with the ability to multitask and manage competing priorities.

Experienced in responding to medical emergencies and facilitating the appropriate follow-up care.

Admin Assistant, 7Services Company (Nursing Homecare Services), Nuiaja, Doha Qatar

March 2015 - November 2019

Making and updating client's les.

Gained experience in customer service and o ce

administration in a busy admissions o ce.

Processed and tracked incoming applications and monitored the accuracy of data entry.

Attendance and overtime (Private and Hospital Sta s) Updating private sta and drivers' schedules.

Prepared and maintained employee records in accordance with company policies and legal requirements.

Developed and implemented employee engagement

strategies to increase satisfaction and retention. Advised and explain to the patient the cost and procedures monthly.

Reception and Recruitment O cer, Work Group Manpower Services inc.

May 2011 - October 2014

Developed and coordinated job fairs and other recruitment events to increase the visibility of the organization and its recruitment e orts.

Developed and implemented recruitment policies and procedures that improve the organization's ability to attract and hire the best talent.

Answered incoming calls e ciently and directed them to the appropriate personnel.

Developed and maintained positive relationships with clients, applicants and other members of the organization. Monitored o ce supplies and placed orders when

necessary.

Processed incoming and outgoing mail, courier packages and other documents.

Education

Associate in Computer Technology, Marry The Queen College (4th year college)

June 2008 - March 2011

I certify that the above information is true and the correct to the best of my knowledge and belief.

Reference will be provided upon request.

Nerisa Mariano

Applicant



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