*************@*****.***
Building *, Zone 43, Street
Doha, Qatar
Nationality
Philippine
Date of birth
October 4,1990
Teamwork
Time management
Work ethic
Communication
Interpersonal skills
Enthusiastic
Patient Care
English
Nerisa Mariano
Medical Secretary
Medical Secretary with 4+ years of experience providing e ective administrative support in fast-paced medical o ce settings. Highly organized and detail-oriented with a strong commitment to patient care. Experienced Medical Secretary with excellent interpersonal and communication skills. Accurate and pro cient in medical terminology, patient scheduling, and insurance veri cation.
Personal Info
Skills
Languages
Work Experience
Medical Secretary, Al Emadi Hospital, Al hilal, Doha Qatar August 2020 - Present
Pro cient in a wide range of medical o ce procedures, including scheduling and coordinating patient surgery appointments.
Advised patients on admission criteria, cost of the operation, and its package included.
Discharging the patient and making a nal bill for the insurance submission.
Experienced in preparing medical charts and documents as well as ling them away for easy access.
Skilled at handling all incoming calls and inquiries, ensuring that patients receive timely and accurate information. Familiarity with a variety of medical terminology and insurance protocols.
Excellent communication skills, both verbal and written, to e ectively interact with patients, sta, and insurance companies.
Highly organized and detail-oriented with the ability to multitask and manage competing priorities.
Experienced in responding to medical emergencies and facilitating the appropriate follow-up care.
Admin Assistant, 7Services Company (Nursing Homecare Services), Nuiaja, Doha Qatar
March 2015 - November 2019
Making and updating client's les.
Gained experience in customer service and o ce
administration in a busy admissions o ce.
Processed and tracked incoming applications and monitored the accuracy of data entry.
Attendance and overtime (Private and Hospital Sta s) Updating private sta and drivers' schedules.
Prepared and maintained employee records in accordance with company policies and legal requirements.
Developed and implemented employee engagement
strategies to increase satisfaction and retention. Advised and explain to the patient the cost and procedures monthly.
Reception and Recruitment O cer, Work Group Manpower Services inc.
May 2011 - October 2014
Developed and coordinated job fairs and other recruitment events to increase the visibility of the organization and its recruitment e orts.
Developed and implemented recruitment policies and procedures that improve the organization's ability to attract and hire the best talent.
Answered incoming calls e ciently and directed them to the appropriate personnel.
Developed and maintained positive relationships with clients, applicants and other members of the organization. Monitored o ce supplies and placed orders when
necessary.
Processed incoming and outgoing mail, courier packages and other documents.
Education
Associate in Computer Technology, Marry The Queen College (4th year college)
June 2008 - March 2011
I certify that the above information is true and the correct to the best of my knowledge and belief.
Reference will be provided upon request.
Nerisa Mariano
Applicant