Independent Contractor Affordable Housing
Resume:
CECILY W. JOHNSON
Menifee, CA 92585
Cell Phone 619-***-****
**********@******.***
PROFESSIONAL SUMMARY
Management Professional committed to providing sound leadership and an excellent customer experience.
Experience
Palms PropertyManagement Inc.
Operations Assistant responsible assisting with operations of 8 Manufactured
Home sites in California & Arizona. Process applications, Calculate income, run
background and credit reports, move tenants in and out of the management
software Rent Manager. Enter charges and credits, lease renewals,
answering phones, filing, sending leases via Docu-sign.
Assisting and supporting the Operations Manager however needed.
Solari Enterprises @ Hacienda Townhomes
Independent Contractor responsible for 52 units of affordable housing located in East Village coordinating move ins, Annual Certifications, scheduling maintenance repairs and unit turnovers with maintenance and outside vendors making certain work is completed satisfactorily, preparation of notices and correspondence to residents, handling and resolving resident complaints, conduct site inspections noting and ensuring any curb appeal related issues are handled
San Diego Community Housing Corporation
Property Management Consultant for Hacienda Townhomes
Independent Contractor responsible for 52 units of affordable housing located in East Village coordinating move ins, Annual Certifications, scheduling maintenance repairs and unit turnovers with maintenance and outside vendors making certain work is completed satisfactorily, preparation of notices and correspondence to residents, handling and resolving resident complaints, conduct site inspections noting and ensuring any curb appeal related issues are handled
County Of San Diego Temporary Case Investigators COVID-19
Confirming COVID 19 lab results. Conducting COVID 19 disease investigations. Identifying contacts and opening contact investigations to be completed by the Contact Tracer Team. Providing home isolation requirements and instructions; providing County temporary lodging referrals as needed. Maintaining up-to-date information about COVID 19 disease prevention, transmission and investigation processes by attending weekly virtual Q & A sessions with epidemiology subject matter experts. Maintaining up-to-date and accurate data entry in an electronic charting system. Notifying supervisors and appropriate administrators of any high-profile or high-risk exposures, deaths, and/or outbreaks Maintaining case confidentiality.
Bayview Community Development Corporation, San Diego, CA
Property Manager Consultant
Independent Contractor responsible for 37 scattered units of affordable housing, coordinating move ins, Annual Certifications, scheduling maintenance repairs and unit turnovers with vendors making certain work is completed satisfactorily, preparation of notices and correspondence to residents, handling and resolving resident complaints, conduct site inspections noting and ensuring any curb appeal related issues are handled
Trolley Court Residential Hotel, San Diego, CA
Property Manager
Responsible for all aspects associated with leasing SRO
Coordinate move ins with case managers of prospective tenants Alpha Project, VOA, Father Joe's Villages, Neighborhood House, People Assisting The Homeless, Downtown Impact
Responsible for the daily operations associated with all aspects of the property including rent collection, leasing units, processing bills for payment on Onesite/Realpage management software, fax, file, answer phones, schedule maintenance for repairs and unit turnovers, prepare notices and letters to residents
Town & Country Village Apartments, San Diego, CA
On-site Resident Manager
Managed 145 units of Affordable Housing. Conducted move-in and semi-annual unit inspections ensuring they are maintained according to acceptable housekeeping standards, and HQS for compliance under HUD REAC and TCAC and Section 8 Program. Conducted daily property and grounds inspections checking for hazards and preventive maintenance needs, contacted vendors for work needed outside of the scope of work for the regular maintenance staff
Oversaw the daily operations associated with all aspects of the property including rent collection, leasing units, processing bills for payment on Onesite/Realpage management software, faxed, filed, answered phones, scheduled maintenance for repairs and unit turnovers, prepared notices and letters to residents
Demonstrated time management, organization and prioritization skills and followed through on assigned tasks
Strong written and verbal communication skills with the ability to communicate professionally at all times.
Skills
Affordable Housing Experience
Started career as an Assistant On-site Resident Manager and advanced to
On-site Resident Manager, Senior Housing Manager. 23 years of work experience as both an On-site Resident Manager and Property Manager responsible for all levels of resident management services.
Compliance Monitoring
Responsibilities required all aspects of determining eligibility for new move-ins and re-certification of existing residents including conducting interviews to gather income and asset information, verifying and calculating information gathered while ensuring each household is in compliance under multiple overlapping programs.
Resident Services
Responsibilities required coordinating with Resident Services Coordinator in planning, developing and implementing activities for the residents. Assisted with review, research and planning of resident activities within the development.
Provided resident conflict resolution and mediation
Sought out community resources which could be brought into the development for residents such as free food give-aways, toys for tots, parenting classes, money management services, shop with a cop
Community Outreach
Member of the Multi-Family Housing Development & Advisory Committee for the South Eastern Development Corporation (SEDC). Attended meetings and provided input and ideas on planned development within the surrounding community.
Established and maintained direct communications with Captain Tony McElroy of SDPD to provide safety within the development. Maintained regular contact with Southeastern Division beat officers keeping them informed of activities in the development to help ensure resident safety and maintain open communication.
Development used as example by SDPD as how-to effectively turn-around problematic properties.
Education & Accomplishments
Elizabeth Mooreland Tax Credit Seminars
AHMA Training
Sally Hoxey & Associates
Fair Housing Training
Outstanding Employee Award 200*-****-****
Promoted to Senior Housing Manager
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