Administrative Assistant Front Desk
Resume:
DONNA GAGE
Long Beach, CA
**********@***.***
https linkedin.com/in/donnagage
SUMMARY OF QUALIFICATIONS
** **** *****’ experience in office administration including proficiency in Microsoft Word, Excel, PowerPoint, www and Outlook, type 45 WPM
10 years plus in office-administrator role
Outstanding communication and people-to-people interaction skills, with the ability to connect with all people at all levels with confidence
Significant experience and proficiency of IDS, Doc Lib Visual, Accumatica, MAS 90, Great Plains, CRM, SharePoint. Cisco, Easylobby
Excellent planning, time-management and business writing skills
CORE COMPETENCIES
Dedicated Worker, Productive, Critical thinking, Inclusive, Strong Team Collaborator, Early Adopters, Enjoy learning new skills, strong verbal and written skills, excellent relationship management, communicate in a professional manner, work well under pressure, attention to detail, strong multi-tasking skills and organizational skills, Problem Solver, Aspire to Excellence, Organized.
EDUCATION
Keller Graduate School of Management, Long Beach, CA 2019
Masters’ Degree in Human Resources
DeVry University, Long Beach, CA
Bachelor of Science in Technical Management 2017
PROFESSIONAL EXPERIENCE
Ricoh Temp Agency
Receptionist Newport Beach, CA 09/16/2024-01/10/2025
Enter guests in Easy Lobby
Assist guests over the phone and in person
Use Cisco to look up information
Robert Half Temp Agency
Credit/Collections/Dispute Resolution Specialist Cerritos, CA 05/16/2023-6/28/2024
Amtech Elevator Company
Identifying delinquent accounts requiring external collection efforts and service suspension
Work with branch staff to suspend/reinstate accounts based on non-payment/payments
Supporting the collection efforts/calls for accounts receivable portfolio
Documenting daily collections activity
Researching and resolving account disputes and billing discrepancies
Working with branch staff to resolve billing and invoice issues
Performing account/payment reconciliation
Responding to credit inquiries from external and internal clients
Identify delinquent accounts requiring external collection efforts!
Identify bad debt or financial exposure
LHH Temp Agency
Receptionist Long Beach, CA 01/09/2023- 3/31/2023
Foodbank of Southern California
Greet Incoming guests
Take/retrieve messages
Make copies and stock breakroom
Update donation entries
Data entry
Robert Half Temp Agency
Accounts Receivable Clerk Rancho Dominguez, CA 12/03/2021-12/09/2022
West Wood Products
Posting payments (Check and ACH)
Create Invoice and bill for Intercompany transactions
Generate billing statements
Run aging reports
Follow up on overdue accounts via e-mail or by phone
Skillset Group Temp Agency
Order Entry/Customer Service -Century Spring Commerce, CA 08/13/2021-11/16/2021
Enter customers’ orders using Visual software; verify all information on the order
Assist customers over the phone/emails by entering purchase orders and addressing issues with orders
Skillset Group Temp Agency
AR Billing Clerk--Motorcar Parts of America Torrance, CA 05/03/21-08/11/2021
Prepare billing
Transmitting EDI Data
Process debits and credits
Process internal and external requests for documents
Match invoices to shipping documents
Review and analyze sales orders
Organize sales orders, add freight, ASN and sales core
Log and scan completed daily shipping documents into electronic filing system
Assisting the AR Team
Verify completed shipping documents
Skillset Group Temp Agency
File Clerk-Motorcar Parts of America Torrance, CA 03/15/21 –04/30/21
Assisted Accounts Receivable with electronic and physical filing of credit memos, debit memos and allowances into electronic filing system
Apex Systems Temp Agency
Administrative Assistant-Speedway Long Beach, CA 2/15/19-12/18/20
Assisted with accounts payable and accounts receivable.
Assisted the team with various projects including updating databases
Emailed permits to sites; Contacted agencies if necessary
Apple One Temp Agency
Administrative Assistant-Yellow Cab Torrance, CA 11/01/18-2/13/19
Mailed new ride cards to all Yellow Cab clients in the LA area; also updated the data base of the clients
Assisted the accounting department
Long Beach Job Corp
Secretary Long Beach, CA 07/28/14-04/13/18
Performed secretarial duties including typing correspondence and other material. Proofread material to verify accuracy. Maintained calendar and scheduled appointments.
Acted as a liaison between the director and other center staff
Reviewed staff timesheets and prepared payroll summary spreadsheets. Ensured timesheet accuracy and that all backup documents were submitted.
Prepared special reports, maintained files and records, statistical data, and made travel arrangements
Inputted and processed all department Purchase Requests and submitted them to the Director for approval
Processed and maintained student documents that required the Directors signature
Received telephone calls and visitors: handled routine matters personally and routed non-routine business to proper staff for consideration
Conducted bi-yearly Student Satisfaction Surveys with 100 percent success. Communicated with all staff and trained students to conduct the survey.
Trained new CSI clerks
CSI Clerk 10/10/13-07/24/14
Maintained behavior records and disciplinary files
Scheduled appointments for designated supervisor
Monitored CIS and closed out pending positive and negative incident reports per PRH requirements
Enforced the behavior management system by mentoring, modeling, and monitoring students
Acted as the Center Standards and Incentives Manager in his absence
Prepared disciplinary files to be forwarded to the Regional Office upon request
Assisted with transporting trainees to various destinations as needed
Scheduling Clerk 11/12/11-10/8/13
Prepared individual student class schedules, maintained slot control charts and ensured class sizes were within required Job Corps ratios
Responded to student and staff inquiries regarding class schedules
Performed other general clerical duties including, filing, typing correspondence, form letters, and reports, etc.
Maintained records and files and documented student class absences
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