Service Associate Customer

Michael J. Baker

***- ***-**** **************@*****.***

Midlothian, VA

CDL Driver

Expertise in operating a variety of Class A and B vehicles. Highly trained in Propane gas including Hazmat certification. Extensive knowledge on transporting vehicles. Adept in leveraging acuity for internal processes, regulatory standards and guidelines with the Propane Gas Industry. Excels in communication and collaboration, fostering tactical relationships across internal business functions, as well as external customers and businesses.

● Class A Certification • Training and Development

● Hazmat certification • Communication and Partnerships

● Tanker certification • Cross Functional Collaboration EXPERIENCE

Blossman May 2023 - present

Delivery and Service Associate

My partnership with Blossman provided me the ability to use my experience and talents to best serve our customers. With flexibility of being able to do variety of services for example, be able to make bulk deliveries, office work and work with customers.

● Performed office tasks that enabled me to perform my job functions efficiently

● Handled deliveries of propane gas to residential and commercial

● Installed monitors on commercial and residential customers property

● Ability to perform functions of service trucks which included diagnosing possible issues while effectively rendering a safe outcome

● On a weekly basis responsible for on call request and determining next steps needed for each issue which include emergency gas leak calls

● Ability to utilize crane and all equipment on the service and delivery trucks CarMax August 2021- May 2023

Fleet Driver

My partnership with CarMax provided me the ability to use my expertise in engaging with customers, both internally and externally, by providing the best service possible in the delivery of vehicles from each location.

LJ Hauling

Delivery Driver January 2021- July 2021

My partnership with LJ Hauling provided me the ability to use my experience and talents to best serve our customers. Flexibility of being able to do a variety of services for example, be able to make bulk deliveries and resolve customers issues. Suburban

Delivery and service Associate July 2020- January 2021 My partnership with Suburban provided me the ability to use my experience and talents to best serve our customers. With the flexibility of being able to do a variety of services for example, be able to make bulk deliveries and do service work and resolve customers issues. Amerigas

Delivery and Service Associate April 2017- July 2020 My partnership with Amerigas provided me the ability to use my experience and talents to best serve our customers. With the flexibility of being able to do variety of services for example, be able to make bulk deliveries, ace deliveries, do service work and work with customers. Colony Construction Inc. April 2016-April 2017

Route Driver

My partnership with Colony Construction provided me the ability to use my experience and talents with the operations of various service trucks.

Heritage Crystal Clean (Formally Fcc Environmental) April 2008 - April 2016 Route Collections CSR / Driver / Sales

My partnership with Heritage Crystal Clean provided me the ability to use my experience and talents to best serve our customers. With the flexibility of being able to do variety of services for example, the abilities to work with different areas throughout the company. ADDITIONAL RELEVANT INFORMATION

Certificates/License:

● CDL Class A with Hazmat / Tanker

● Hazwoper certification

● Forklift certification

EDUCATION

● John Tyler Community College Truck Driving School

● Attended John Tyler Community College and completed some coursework after completion of High School Diploma from Midlothian High School

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