Customer Service Dog Groomer

JOSHUA POPOOLA

DOG GROOMING/ASSISTANT

CONTACT

+234.810-***-**** phone

**********@*****.*** email

Ojo, Lagos 102101 address

**/**/**** **** ** birth

Nigerian nationality

PROFESSIONAL SUMMARY

Dedicated dog groomer with expertise in animal handling

and grooming best practices, recognized for effectively

communicating with pet owners to enhance customer

satisfaction. Proven ability to assess pet health and ensure

safety during grooming sessions, while demonstrating

patience and empathy. Committed to maintaining high

sanitation standards and building lasting relationships

with clients through exceptional customer service.

EDUCATION

August2019

Master of Business Administration (M.B.A.) in

Marketing

Ogun state institute of technology, Ogun, Ogun state

LANGUAGES

* English

Intermediate

e EXPERIENCE

January 2023 - January 2025

Dog groomer/ assistant

Critters vet center, Lekki, Lagos

© Adept at using safe handling practices when dealing

with all sizes and types of animals.

* Effectively communicated with pet owners

regarding the condition of their pet's coat.

Maintained a professional attitude towards

customers, staff members, and animals at all times.

* Ensuring pet's safety and welfare is ensured

* Assisted clients in selecting appropriate products

for their pet's specific iéeds.

* Utilized excellent interpersonal skills when

interacting with clients and their pets.

© Expertly monitored pets for signs of stress or

discomfort during grooming sessions.

* Provided detailed instructions to customers on

proper home care for their pet's coat.

* Demonstrated ability to follow established

protocols when restraining animals during

grooming services.

© Experienced in assessing the health of pets to

ensure safety during grooming procedures.

* Demonstrated proficiency in pet grooming

techniques, including bathing, brushing, trimming

and styling of coats.

* Performed routine maintenance on equipment

such as clippers, shears and dryers.

* Accurately recorded information related to

grooming services performed.

* Consistently followed company policies and

procedures related to animal caré.

SKILLS

* Customer service

* Reliability and punctuality

© Continuous learning attitude

* Sanitation practices

* Safety procedures

* Stress reduction techniques

* Patience and empathy

* Animal handling expertise

Contact this candidate