Accounts Receivable Payable

NIKKI KOOKEN

Holland, United States ***** 616-***-**** ***********@*****.***

Professional Summary

Detail-driven accounting professional experienced in examining and analyzing accounting records, financial statements and financial reports to assess accuracy and compliance with generally accepted accounting principles and standards. Proven to analyze accounting processes, identify deficiencies and formulate and implement corrective action plans to achieve compliance and mitigate risk. Resourceful Accounting professional with 20 years of experience in accounting. Skills

Monthly Account / Bank Reconciliation

Payroll Administration/Processing

Data Management

Accounts Receivable/Payables management

Journal entry preparation/Monthly Reporting

Account Reconciliation

Monthly / Quarterly / Year End Reports

Financial Reporting

Work History

Account Receivable Specialist 06/2024 - Current

SoundOff Signal – Hudsonville, MI

Working with other department to resolve billing issues or disputes

Ensuring compliance with all applicable laws and regulations related to accounts receivable activities

Carry out billing, collection, and reporting activities according to specific deadlines

Monitor customer account details for non-payment, delayed payments, and other irregularities

Investigate and resolve customer queries in addition to research and resolve payment discrepancies

Maintain accounts receivable customer files and records

Process credit card. ACH, Wire, & Check payments and prepare bank deposit

Review AR aging to endure compliance

Communicate with customers via phone, email, mail, or personally

Developing reports related to accounts receivable activity

Open New Customer accounts per guidelines and review documentation for compliance

Analyze complex, industry-specific information and relay to the client in simpler terms

Currently act as a liaison between numerous internal departments Staff Accountant 01/2024 to 5/2024

SimplyCounted Business Services – Holland, MI

Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.

Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.

Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.

Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.

Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month- end accruals.

Collected and arranged financial information and entered details into QuickBooks/Sage financial management system.

Aided in preparing budgets and forecasting expenses and costs to make informed decisions regarding future financial performance.

Tracked funds, prepared deposits and reconciled accounts.

Processed payroll for employees and reported payroll taxes for organization.

Ran various payroll reports to review current payroll for accuracy.

Prepared payroll by calculating pay, distributing checks, and maintaining payroll records.

Calculated payroll deductions by accurately using QuickBooks Online/Sage and processed payroll to meet preset requirements.

Oversaw payroll by reviewing timesheets.

Resolved payroll discrepancies quickly and successfully.

Administered payroll and maintained employee records.

Handled day-to-day accounting processes to drive financial accuracy.

Reconciled accounts and reviewed expense data, net worth, and assets. Billing Specialist and Accounts Receivable /Payable 11/2021 to 01/2024 WM Uniform & Apparel

Started as Billing Specialist, then also put in charge of Internal Customer Service/Order Entry

Promoted to Accounts Receivable/Payable

Reviewed documentation to ensure that payables and/or receivables transactions comply with all substantive and procedural requirements, are accurately calculated, and properly authorized, and allocated to the proper fund and cost center

Developed and maintained a variety of databases and/or spreadsheets

Fully in charge of monthly, quarterly, and/or year-end closings, collecting and verifying financial data required for preparation of income and expenditure statements and other financial reports

Maintained accounts receivables records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared

Performed daily cash management duties, including recording the bank deposits, updating and distribution of cash receipt logs, and posting of cash to accounts receivables sub-ledger

Monitored and collected accounts receivable by contacting clients via telephone, email and mail

Prepared analytical and ratio analysis relevant to A/R so management can gain a better understanding of how collection efforts are progressing

Supported other accounting and finance team members, inventory management, and cost accounting

Invoicing, order entry, IT support, ACH implementation, Closing of Day, W-9, Certificate of Insurance, & EFT's

Quick Books Desktop, Quick Books Online, Login, Excel, Word, ABS, Microsoft, DECO, Adobe, Outlook, ADP, & Sage. House Manager/ Med-Tech 02/2019 to 11/2021

Care Cardinal

Administered medications and injections to residents based on physicians' orders

Assist Residents with showering, bathing, dressing, incontinence care, oral care, laundry and making appointments

Supervised role in an interdisciplinary support team including clinicians, therapists, behaviorists, and direct care staff

Developed and implemented residential treatment plans for individuals living within the home

Ensured staff follow health and safety regulations

Resolution of conflict (e.g

Employee conflicts, resident conflicts, loss of business to competitors.) Scheduling

Ordered medications, updated resident charts, disposed of outdated and discontinued medications

Performed tasks in accordance with Care Cardinal Policies and Procedures and those of other regulatory bodies,

(CMH, AAA, Reliance, Licensing, Recipient Rights, etc.) Provided complete, accurate and timely documentation. Commercial Office Cleaner 02/2018 to 02/2019

Star Cleaning

Cleaned building floors by sweeping mopping, scrubbing, or vacuuming

Serviced, cleaned, or supplied restrooms

Cleaned ceiling vents

Washed windows

Cleaned furniture or fixtures

Disinfected all high touch point areas

Dusted and sanitized all surface areas

Disposed of trash or waste materials

Kept track of cleaning supplies and equipment

Identified and reported all safety equipment maintenance issues

Followed all health and safety regulations.

Accounts Receivable 01/2017 to 02/2018

Great Lakes Property Management

Responsible for ensuring all incoming payments are received and processed

Kept a precise record of all incoming payments and contacted clients to ensure outstanding invoices are paid

Ensured that all receipts are tracked and regularly checked for any discrepancies in payments received

Developed and maintained databases/ spreadsheets. Accounts Receivable Specialist 02/2008 to 02/2012

Berghorst Inc.

Gather and verify invoices for appropriate documentation prior to payments

Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared

Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger

Monitor and collect accounts receivable by contacting clients via telephone, email, and mail

Prepare analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing

Support other accounting and finance team members, inventory management, and cost accounting. Branch Manager 01/2000 to 01/2008

Flagstar Bank

Overall responsibility for all accepts of Flagstar's Operations

Recipient of the 'Manager of Year Award' for the State of Michigan

My responsibilities included Leading, Coaching, Evaluating, and Execution of leadership activities for the attraction, expansion, and retention of customers

Developed banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities

Provided effective new consumer onboarding and engagement by routinely strengthening new and current customer relationships, introducing new and existing customers to Flagstar's products and services, and addressing customer questions

Participated in community involvement activities to increase bank outreach and fostered new business client relationships at the banking center

Directly managed all Human Resources duties

Accountable for the compliance with applicable federal, state, and local laws and regulations; and Flagstar's policies and procedures

Recommended corrections when necessary

Ensured completion of necessary compliance related training for the colleagues at their banking center(s)

Educated and fulfilled customer requests, routine and complex

Resolve complex customer complaints

Impacted customer experience by leading, managing, and coaching colleagues using the defined customer experience guidelines.

Education

Business Management - Taken varies courses through the years that my employers offer. Business Diploma - Minor in Computer Programming - Hamilton High School - Hamilton, Michigan – 01/1992 Projects

Volunteered, Brother United, 09/2020, Current - Help families in need with various concerns. Volunteer, Forgotten Eagles, 01/2014, 09/2020 - Allocation Officer, Assisted veterans with funding for their critical need.

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