Customer Service Saudi Arabia
Resume:
ARGEL T. SAN JUAN
No. ****, Brgy. Concepcion, Sabang Road
San Pablo City, Laguna, Philippines
***********@*****.***
Philippine Passport Holder
OBJECTIVE: I am a multi-skilled and dedicated Professional with a Bachelor’s Degree in Nursing and Caregiving and Housekeeping Vocational Course graduate. Over 9 years of total work experience IT & Security Solutions, Health Management & Social Care, Food & Beverage – Hospitality, Commercial Trading and Industrial Manufacturing industries in the Philippines and in Saudi Arabia. Seeking for any job opportunity that will fit my background and qualifications.
SKILLS SUMMARY:
CCTV System Operations High sense of loyalty and integrity
Business Management Organizational Skills
Nursing Skills & Caregiving Ability to lift 50lbs
Patient Safety & Handling Analytical and Methodical Thinking Skills
Medication Administration Strong Attention to Detail
Sales & Customer Service Physical Stamina and Mental Agility
Conflict Resolution Workplace Safety Practices
Leadership & Coordination Skills Computer Literate
WORK EXPERIENCE:
Position Held : CCTV Technician, Business Owner - Operator
Company : Noah’s Eye CCTV Installation Services
Industry : CCTV - IT & Security Solutions
Location : Brgy. Tuy, Rizal, Laguna, Philippines
Period : 2022 – Present
Position Held : Caregiver
Company : Private Patient
Industry : Caregiving - Health Management & Social Care
Location : Laguna, Philippines
Period : 2019 – 2022
Position Held : Barista - Coffee Maker
Company : Fouchy Café
Industry : Food & Beverage - Hospitality
Location : Riyadh, Kingdom of Saudi Arabia
Period : February 2016 - January 2018
Position Held : Sales Executive
Company : Pepsi-Cola Products Philippines, Inc.
Industry : Specialty Beverage - Commercial Trading
Location : Muntinlupa City, Metro Manila, Philippines
Period : June 2013 – April 2014
Position Held : Company Nurse
Company : Al Shafar Steel Engineering L.L.C (ASSENT)
Industry : Steel Fabrication - Industrial Manufacturing
Location : Dubai Industrial City, Dubai, United Arab Emirates
Period : February 2011 – August 2011
Position Held : Sales Executive
Company : Multibiz International, Inc.
Industry : General Merchandise - Commercial Trading
Location : Tagaytay City, Cavite, Philippines
Period : July 2009 – November 2010
Position Held : Medical Sales Representative
Company : Trianon International, Inc.
Industry : Pharmaceutical Product - Commercial Trading
Location : Makati City, Metro Manila, Philippines
Period : February 2009 – June 2009
JOB DESCRIPTION(S):
As a CCTV Technician, Business Owner - Operator:
Traveling to customers' homes or place of business.
Installing Closed-circuit Television (CCTV) System, Access Control System, Structured cabling and Low voltage cables (Cat 5e, CAT6).
Suggesting areas where equipment should be set up and where cords should be placed.
Troubleshooting problems with existing equipment.
Testing old and new installation connections.
Providing customers with verbal and written operating instructions for new equipment.
Maintaining equipment.
Prepare and submit sales reports and, recording and maintaining stock levels.
Manage overall business operations.
As a Caregiver:
Assisting with personal care, which includes bathroom functions, bathing, grooming, dressing, and eating.
Following a prescribed healthcare plan, which may include assisting with exercise and administering medication.
Ensuring the client’s home is organized according to their needs and that safety measures are in place. You may also be expected to assist with some light housework.
Providing emotional support and encouragement to perform necessary tasks.
Providing mobility assistance may be required, for example helping the client in and out of bed, a chair, or a wheelchair.
Transporting or escorting the client to medical, leisure activities, church and other appointments.
Monitoring and reporting changes in health, behavior, and needs.
As a Barista - Coffee Maker:
Respond to customer inquiries on beverage preferences and ingredients.
Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
Prepare hot and cold specialty coffee and tea beverages following established recipes.
Maintain supplies and cleanliness in the barista station.
Check if brewing equipment operates properly and report any maintenance needs.
Comply with health and safety regulations.
Communicate customer feedback to managers and recommend new menu items.
Employ knowledge and skills in food safety and handling.
As a Sales Executive:
Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Coordinating sales efforts with marketing programs.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
As a Company Nurse:
Develop and implement health and safety programs.
Provide emergency treatment in the workplace.
Administer over-the-counter medication to employees.
Create a clean, and comfortable sickbay area.
Promote healthy eating and wellness programs.
Document all employee injury and illness and keep this information confidential.
Improve the health of employees through on-going programs and health checks.
Develop strategies to ensure maximum employee work input.
Communicate with management on a regular basis.
As a Medical Sales Representative:
Promoting anti-allergy machine
Selling and Promoting Medicines for anti-allergy.
Providing excellent customer service to increase sales productivity
Encouraged customers to avail the ongoing promotions by providing enough product knowledge.
Arranged stocks systematically in order to distribute it to the designated area
Arranged and organized products in hospitals.
Assist the manager in placing of orders.
TRAINING(S) & CERTIFICATION(S):
Caregiving National Certificate II (TESDA NCII)
Technical Education and Skills Development Authority
Community General Hospital, San Pablo City, Laguna, Philippines
2017 - 2018
Housekeeping National Certificate II (TESDA NCII)
Technical Education and Skills Development Authority
Community General Hospital, San Pablo City, Laguna, Philippines
2017– 2018
EDUCATION:
Tertiary:
Vocational Course:
Bachelor of Science in Nursing
San Pablo Colleges
San Pablo City, Laguna, Philippines
Year Graduated : 2008
Caregiving NC II and Housekeeping NC II
Technical Education and Skills Development Authority
Community General Hospital
San Pablo City, Laguna, Philippines
Year Graduated : 2018
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