Retail Merchandiser Customer Service
Resume:
Veronica Neal
Wichita, KS *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Retail Merchandiser
Anderson Merchandisers - Wichita, KS
February 2023 to Present
• Rotate products from department sales to POG. • Created visual displays to showcase products in an interactive and engaging way. • Communicate and Coordinate execution of POG with Management.
• Answer questions regarding product and pricing. • Travel to 2 to 3 stores on a daily basis. Order product as needed.
Retail Merchandiser
Hallmark - Wichita, KS
September 2013 to February 2017
• Displayed the appropriate signage for products and sales promotion.
• Displayed products to drive sales, using knowledge of consumer trends.
• Drove sales in high-traffic areas with engaging displays. Customer Service Manager
Walmart - Wichita, KS
September 2001 to September 2013
• Prevented key account losses by researching discrepancies for corrective action.
• Offered solutions to complaints, focusing on the business.
• Resolved customer questions, issues and complaints.
• Trained staff on operating procedures and services.
• Diminished financial discrepancies and managed monetary transactions. Education
High school diploma
Northwest High School - Wichita, KS
September 1983 to May 1986
Skills
• Sales
• Inventory
• Training
• Management
• Scheduling
• Merchandising
• Pricing
• Retail Management
• Planograms
• Retail Sales
• Assistant Manager Experience
• Inventory Control
• Store Management Experience
• Loss Prevention
• Freight Experience
• Supervising Experience
• Cash Handling
• Administrative Experience
• Research
• Payroll
• Human Resources
• Interviewing
• Recruiting
• Microsoft Office
• Conflict Management
• POS
• Operations Management
• Office Management
• Purchasing
• Employee Orientation
• Profit & Loss
• Accounts Receivable
• English
• Sales
• Marketing
• Customer service
• Conflict management
• Retail sales
• Supervising experience
• POS
• Cash register
• Interviewing
• Cash handling
• Telemarketing
• Merchandising
• Planograms
• Property management
• Pricing
• Training & development
• Slack
Certifications and Licenses
Driver's License
December 2019 to November 2025
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