KOFI FOFIE
Edmonton, AB E-mail: *********@*****.*** Phone: 780-***-****
SUMMARY
Dedicated and hardworking professional with experience in security, guest services, and environmental maintenance. Proven ability to maintain safety, de-escalate conflicts, and provide reliable support in fast-paced environments. Committed to upholding high standards of service, teamwork, and efficiency.
SKILLS & QUALIFICATIONS
First Aid/CPR & AED Alberta Security License WHMIS
Inventory Management Flexible Availability Forklift Balance
ProServe ProTect
WORK EXPERIENCE
Guest Service Attendant Oct 2024-Current
Hope Mission Edmonton
●Provide support, guidance, and de-escalation for guests, including those experiencing homelessness or substance use.
●Ensure safety by administering first aid or naloxone when needed and connecting guests to additional resources.
Litter Crew Contract Aug 2024-Oct 2024
The Mustard Seed Edmonton
●Responsibilities include maintaining a safe environment for Edmontonians and following safety protocols for safe needle disposal.
Security Guard Jan 2021-Nov 2023
Security Services South Africa
●Maintained a secure environment through vigilant monitoring, patrolling and implementation of surveillance techniques.
●Responded promptly to security incidents, assessed threats, and took appropriate action to mitigate risk.
Operator Jan 2021-Nov 2023
KF1956 Trading and Projects Pty Ltd South Africa
●Developed rapport with customers, provided accurate information, and assisted in product selection.
Security Guard Jan 2018-Dec 2020
Mbube Security Services South Africa
●Maintained a secure environment through vigilant monitoring, patrolling and implementation of surveillance techniques.
VOLUNTEER EXPERIENCE
Board of Governors Sinkunia Community Development
EDUCATION
Diploma in Sales Management and Marketing The College of Professional Management