Support Specialist Patient Care

Amanda K Rushing

Atlanta, Ga 678-***-****

*.***********@*****.***

MEDICAL LABORATORY ASSISTANT

Over 9 years of progressive experience in phlebotomy, laboratory testing, and patient care. Proficient in a variety of laboratory processes, medical procedures, and disease control. Effective communicator and team player seeking employment in an innovative medical facility.

EDUCATION & CERTIFICATIONS

Saint Leo University - Bachelor of Art – Criminalistics, 2019

Sanford-Brown Institute – Medical Assistant Certificate, 2007

Bauder College - Associate of Arts – Graphic Design, 2004

PROFESSIONAL EXPERIENCE

Kennestone Hospital – Laboratory Support Specialist, Marietta, Ga, November 2017 to Present

Responsible for medical, technical, and diagnostic tests including recording data, maintaining lab tools, and protecting the accuracy and efficiency of the laboratory

Prepares samples for analysis, monitors and performs various tests and procedures to help doctors diagnose, monitor, treat, and prevent disease and maintain health

Reports test results in adherence to clinic protocols, alerting physicians/nurses about red flag or panic results

Proficient in venipuncture/phlebotomy, electrocardiogram (EKG), and clinical laboratory processes

Complies with all quality assurance policies and Occupational Safety and Health Administration (OHSA) regulations related to safety, cleanliness, and virus control

MiMedx – Laboratory Technician, Marietta, Ga, April 2017 to June 2018

Visually inspected grafts and efficiently produced high-quality samples, ensuring sterile processing and handling of samples

Completed laboratory tests in line with standard testing procedures, recorded observations, and interpreted findings

Performed all routine analysis of samples, collected and labeled all samples accurately

Organized and stored all samples, fluids, and testing equipment according to safety guidelines

Cleaned, sterilized, and calibrated laboratory equipment for processing use

WellStar Douglas/Kennestone Hospital – Laboratory Support Services Specialist –Phlebotomist/Specimen Processor, August 2014 to November 2018

Provided customer service for all patients/health care providers and troubleshot laboratory technical support functions

Collected various specimen types using phlebotomy techniques including specimen receipt, processing and preparing specimens for transport, and microbiology

Complied with laboratory policies about specimen processing, report packing, and returning specimens

Performed tests and analysis on each specimen and documented findings to professional standards

Researched new testing concepts and equipment used for specimen processing

Clinical Pathology Laboratories – Phlebotomist, Norcross, GA, April 2013 to July 2014

Verified patient demographics and provided care to all patients, infants to geriatrics

Collaborated with physicians and nurses regarding tests and diagnosis codes

Ensured specimen integrity by adhering to the laboratory’s procedures for collection

Correctly identified proper specimen labels and maintained results and memos in an organized log

Generated requisitions to obtain specimen information to be analyzed

Any Lab Test – Phlebotomist/Lab Tech, Douglasville, GA, February 2011 to January 2012

Ensured accuracy of the test, patient information, and any special requirements

Performed blood collections by venipuncture and capillary techniques for all age groups

Completed various drug, alcohol, hair screening, and DNA specimen tests

Scanned and filed medical records, processed billing information, and collected payments

Contact this candidate