Customer Service Inventory Control

VERNON L. SMITH JR.

**** *. ********* ***. *******, MI 48915 517-***-**** (cell) ***************@*****.***

Career Summary

Over 12 years of experience in customer service, including fulfilling transportation needs

Over 10 years of shipping, receiving and inventory control experience

Over 8 years of experience in operating Hi-lo and fork trucks in a Warehouse setting

Interpersonal Skills

■ Communication ■ Organization ■ Problem Solving ■ Time Management

■ Dependable ■ Teamwork ■ Highly Motivated ■ Client Management

Work Experience

VATZ Car Services, Lansing, MI 2020 – Present

Owner

Transport customers to and from destinations safely and on-time

Keep professional and friendly interactions with all customers

Maintain the daily mobility and integrity of the passenger/driver relationship

Loading and unloading passenger bags and luggage

Collect payments

Obtain job details from office operators or using in-vehicle systems

Maintain mileage and repair records

Map out driving routes ahead of time to determine the most efficient trip

Ensure vehicle is clean and in good condition

Pizza Hut, Lansing, MI 2019 – 2020

Delivery Driver

Interact with customers professionally at all times

Deliver items by the required delivery date and time

Load and unload products to be delivered to customers

Ensure all items being delivered remain intact during transport and delivery

Collect payment or obtain signatures for proof of delivery

Maintain detailed records of fuel costs and mileage

Omega Express, Lansing, MI 2015 – 2018

Chauffer

Providing transportation for customers who have unplanned and pre-planned arrangements

Maintain detailed mileage records

Use navigation apps to determine best driving routes

iCab, Lansing, MI 2013 – 2015

Chauffer

Providing transportation for customers who have unplanned and pre-planned arrangements

Maintain detailed mileage records

Use navigation apps to determine best driving routes

Renhill Staffing Services, JCIM, Lansing, MI 2012 – 2013

Thssysen Krupp GP12 Inspector

Perform inspection of all purchased parts

Ensure all testing is performed to the highest standards

Discuss inspection results and conclusions with production managers

Conduct quality audits and surveys

Enter inspection results into database

Express Personnel Services, Applegate Insulation, Webberville, MI 2011 – 2012

Factory Worker

Perform duties of a Material Handler

Pick/sort material to use for insulation

Hand sorted to clear material

Unload semi-trailers

Burlington Coat Factory, Lansing, MI 2010 – 2011

Floor Representative

Dynamic customer service professional experienced in retail store setting

Excel in listening to customer needs, articulating product benefits, and creating solutions to provide value to the customer

Build and maintain enduring customer relationships to boost sales and generate repeat business

Maintain an eye-appealing and organized Men’s Department

Create and build floor displays throughout the store

Meijer’s Warehouse, Lansing, MI 2004 – 2010

Warehouse Clerk

Order Puller - Pulling materials throughout the warehouse for assembly or disbursement

Scan items into system using infer red scanners

Pack merchandise with provided packaging material, and mark packages according to specific conditions

Utilize computer software to track products shipped

Operate both standing and sit down hi-lo trucks to palletize products

Load and unload semi-trailers

Load conveyer belt

Maintain performance rating required for duration of assignment

Accomplishments/Activities

■ Obtained Enhanced Chauffer’s License ■ ISO9000 Certified ■ 1+ year experience with S.A.P. & Mannex

Education

Lansing Community College

Criminal Justice

References

Available upon request.

Contact this candidate