Customer Service F B

DAWA

BHUTIA

INDIA, TEESTA VALLEY, BARPIPAL GAON,

PO-RANGLI RANGLIOT, DARJEELING, 734226

SKILLS

Communication

Expert

Teamwork

Expert

Problem-solving

Expert

Leadership

Expert

Creativity

Expert

Adaptability

Expert

HOBBIES

Photography

Trekking

Interest in different culture

LANGUAGES

English

Hindi

Nepali

PERSONAL INFO

Date of birth: 1 January 2000

Place of birth: TEESTA VALLEY,

DARJEELING

Nationality: INDIAN

PROFESSIONAL SUMMARY

Bachelor of Science in Hotel and Hospitality Management graduate. A responsible, organized, and goal-driven individual with a strong work ethic. Passionate about delivering exceptional service, problem-solving, and contributing effectively through dedication, hard work, and keen attention to detail. Always eager to learn and grow within the hospitality industry. EXPERIENCE

F&B Associate

Jio World Convention centre, INDIA, MUMBAI

July 2023 - October 2024

As an F&B Associate at Jio World Convention centre, I had the opportunity to utilize my strong customer service skills and passion for the food and beverage industry. During my time at the company, I was responsible for ensuring that guests had a memorable dining experience by delivering exceptional service and maintaining a high standard of quality.

• Supported daily operations of F&B department

• Maintained cleanliness and organization in dining areas

• Collaborated with kitchen staff to ensure timely service

• Assisted with inventory management and restocking supplies INTERNSHIP

Courtyard& Fairfield by Marriott, INDIA, BANGALURU November 2022 - March 2023

During my time as a Team Member at Courtyard& Fairfield by Marriott in India, I was responsible for ensuring the smooth day-to-day operations of the hotel. This included providing exceptional customer service, maintaining cleanliness and organization, and assisting with various tasks throughout the hotel.

• Provided excellent customer service

• Maintained cleanliness and organization

• Assisted with various tasks throughout hotel

• Collaborated with team members to meet goals

• Trained new team members on company standards

• Managed guest requests and inquiries efficiently

• Maintained inventory and restocked supplies

• Participated in team meetings and provided valuable insights EDUCATION

BACHELOR OF SCIENCE IN INTERNATIONAL HOTEL AND TOURISM ADMINISTRATION, International Institute of Hotel management, INDIA 2020 - 2023

CUSTOM

Personal Details

Date Of Birth: 01/01/2000

Passport No: V3487317

Expiration Date: 09/11/2031

Gender: Male

Nationality: Indian

COURSES

HOTEL\ HOSPITALITY, Courtyard& Fairfield

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