Diane Dougherty
*E Queen Victoria Way
Chester, MD 21619
*******@*****.***
Sales Manager Executive
*******@*****.***
Education
Mt. St. Mary’s University (August 1982- May 1986)
Bachelor of Fine Arts/ Minor Communications
Professional Experience
Client Advisor New Car Sales BMW of Annapolis, LLC Annapolis, MD ( March 2024- Present)
● Direct and consult clients on New and Pre-Owned vehicles
● Determine financing desires
● Educate client on technology in new car
● Maintain positive experience throughout process to acquire favorable Customer Satisfaction Index (CSI) Sales Manager Covell Communities, LLC
Stevensville, Chestertown and Easton, M D (August 2017- August 2023)
● 3 Record Sales Years for Covell; $50 million +
● Record customer retention
● Work independently and in team setting
● Collect information from prospects, research housing issues as they arise, and troubleshooting for residents within community
● Collaborate with team to establish new communities Sales Representative; Clarks Landing Yacht Sales
Stevensville, Shady Side, Chester, MD (September 2016 - August 2017)
● Sold New and Pre-Owned Boats/Yachts
● Create accurate reports and complete sales processes Internet Sales Manager Annapolis Subaru
● Increased Internet Sales 5% in first 30 days
● Led Sales Team of 3 to sell new and pre-owned vehicles Skills & Abilities
● Leadership
● Customer Acquisition/Retention
● Independent Team Leader
● Detail Oriented
● Works well in Team Setting
Awards
● ACURA TOP 3 2014
● Always top 3 in sales performance
● *Maintained Record sales years every sales
position held