JOICE MAKASINAG PANGANIBAN
Victoria Reyes city of Dasmariñas Cavite, Philippines
Contact no. 090********
Email address: ***************@*****.***
Professional Statement:
Customer-oriented professional with 2 years of combined experience in retail and the fast-food industry. Proven track record in providing exceptional service, managing transactions, and ensuring a positive customer experience in high-volume and fast-paced environments. Personal Information: Work Experience:
June 2023 – November 2024 Sales Clerk
SM City Supermall - Dasmariñas, Philippines
• Consistently surpassed sales targets through strong customer service and in-depth product knowledge.
• Played a key role in improving inventory management processes, significantly reducing stock discrepancies.
• Effectively resolved customer inquiries and complaints, ensuring high levels of customer satisfaction and loyalty.
August 2022 – February 2023 Crew member (Assembler) MANGINASAL Philippines Inc - Taguig, 1630 Metro Manila, Philippines
• Maintained high standards of cleanliness and organization, ensuring compliance with health and safety regulations at all times.
• Played a key role in helping the team meet and exceed daily service goals, ensuring fast and efficient operations during peak hours. Personal Info:
Age : 21 yrs. old
Gender : Female
Weight : 102 Lbs.
Height : 4’11
Nationality : Filipino
Educational Background:
College : Asian Institute of Science and Technology (Aisat) Course : Bachelor of Science in Tourism Management Year : 2024 – 2024 (undergrad)
Tertiary : Laiya Integrated National High School
Course : TECHNICAL VOCATIONAL AND LIVELIHOOD
Year : 2020 - 2022
I hereby certify that above information is true and correct to the best of my knowledge. I understand that if any information given above is found false/incorrect, my candidature is liable to be rejected.
JOICE M. PANGANIBAN