Daniel Anderson
Customer and Sales Professional
Honolulu, HI 96815
**********@*****.***
Objective
To obtain a long-term position with a dynamic company, utilizing my experience to help the business thrive and grow stronger.
Professional Experience
Mortgage Loan Processor
Remote - Avenu LLC
March 2021 to Present
• Organized and efficient in a fast-paced environment.
• Proficient with Point, DO, LP, and other underwriting systems.
• Knowledgeable of Conventional, FHA, and VA guidelines.
• Part of the team that launched and tested proprietary loan origination software. Mortgage Loan Processor
Lindon, UT - Low VA Rates
July 2020 to March 2021
• Processed mortgage loans from origination to funding.
• Proficient with VA guidelines.
• Proficient using origination software.
Customer Relations Director
Utah - Expert Restoration
2018 to 2019
• Developed and implemented a customer contact plan.
• Created a text drip campaign for consistent contact with referral sources.
• Consulted weekly with ownership to enhance the customer experience.
• Introduced new processes for collections on past due accounts.
• Managed escalated customer concerns and complaints. Client Relations Manager/Marketing
Riverwoods Home Health & Hospice
2015 to 2018
• Oversaw direct sales efforts and managed marketing plans and budgets.
• Assisted in interviewing, hiring, training, and coaching staff.
• Represented the company in the community to promote a positive image. Mortgage Officer
M&T Bank
2015 to 2016
• SAFE registered with an active NMLSR # 314563.
• Analyzed consumer credit reports and understood underwriting guidelines.
• Proficient in TRID rules and guidelines.
• Performed sales tasks to generate mortgage loan business. Branch Account Manager
OneMain Financial
2013 to 2015
• Top sales in loan volume for Utah in 2013.
• Assisted in branch operations and achieved multiple sales awards.
• Handled loan origination, processing, underwriting, approval, and closing. Direct Sales Consultant
Security National Mortgage
2012 to 2012
• Helped establish a high-volume mortgage sales team.
• Contacted prospective clients daily to generate refinance business.
• Maintained a pipeline of current and future borrowers. Solar Sales Consultant
WJB Energy
2011 to 2012
• Educated on solar technology and the solar industry.
• Performed direct sales over the phone.
• Facilitated solar power installations for residential customers. Home Mortgage Consultant
Wells Fargo Home Mortgage
2010 to 2011
• SAFE registered with an active NMLSR # 314563.
• Analyzed consumer credit reports and understood underwriting guidelines.
• Performed sales tasks to generate mortgage loan business. Senior Mortgage Officer/Processor
Envision Lending Group
2008 to 2010
• Managed a processing company with up to 10 loan officers as clients.
• Proficient with Point, DO, LP, and other underwriting systems.
• Knowledgeable of Conventional, FHA, and VA guidelines. Mortgage Officer/Processor
New Concept Mortgage
2004 to 2008
• Leading producer of loan volume in 2007.
• Provided outstanding service, leading to high referral business.
• Responsible for Day to day operations of the mortgage process.
• Assisted with accounting and payroll.
Education
Utah Valley University
Orem, UT
2010 to 2011
• Sociology in Business
Salt Lake Community College
Salt Lake City, UT
1994 to 1998
Additional Information
• Award-winning sports photographer for a class B newspaper. Received front page photo and sports action photo of the year awards.