SUMMARY
SKILLS
EXPERIENCE
KATIE
ROLEY
********@*****.***
Tucson, AZ 85742
Dynamic professional with a diverse background spanning early childhood education, sales, and client services. Demonstrated expertise in fostering client satisfaction, developing curriculum, and promoting products. Skilled in managing customer relationships, team collaboration, and effective communication. Adept at adapting to changing environments while maintaining a focus on safety, educational excellence,and organizational goals.
• Sales and Marketing
• Effective Communication
• Client Support
• Management
• organizational skills
• Cash Management and inventory control
• Product Promotion
• Client satisfaction
• Adaptability
• Digital Proficiency
• Curriculum implementation
• Accurate Data Entry
• Problem-Solving
• Academic record keeping
• Meal preparation
• Infant care
• Scheduling
• Spa treatment expertise
• Policy enforcement
• Appointment setting
• Health and safety
DAYCARE TEACHER 11/2024 to Current
KinderCare Learning Centers - Oro Valley, AZ
Support children's emotional and social development with personalized communication strategies.
•
• Remove hazards, keeping a safe environment.
• Communicate with parents on a daily basis about children's progress and activities.
• Implement behavior management strategies
• Maintain classroom supplies and inventory.
• Plan class curriculum.
SALES ASSOCIATE 04/2024 to 11/2024
Lowes Home Improvment - Tucson, AZ
Assisted customers in identifying needs, recommending products, and ensuring satisfaction.
•
• Organized store displays and prepared for upcoming promotions.
• Maintained product knowledge to effectively address customer inquiries.
• Operated equipment to restock merchandise, ensuring store organization. LEAD SPA COORDINATOR 04/2023 to 11/2024
Omni Hotels & Resorts - Oro Valley, AZ
Managed guest check-ins and coordinated appointments via multi-line phone systems.
•
• Scheduled events such as bridal showers, birthday parties, and corporate retreats.
• Maintained confidential client files and handled customer complaints professionally.
• Provided guests with directions and information about amenities and services. SALES REPRESENTATIVE/ CUSTODIAN 03/2023 to 11/2023 Anytime Fitness - Tucson, Az
• Greeted prospective clients and provided tours of the gym. EDUCATION AND
TRAINING
CERTIFICATIONS
• Assisted with gym cleanliness and organized equipment and facilities.
• Trained new hires on their roles and responsibilities.
• Scheduled personal training sessions and conducted follow-ups with prospects. SALES REPRESENTATIVE 09/2022 to 02/2023
LA Fitness - Tucson, Az
Conducted gym tours and marketed memberships, promoting services and memberships.
•
• Scheduled appointments and answered membership-related questions.
• Closed sales and met monthly sales goals.
SALES ASSOCIATE/ TRAINING MANAGER 11/2021 to 09/2022 Kids Footlocker - Tucson, Az
Assisted customers in locating merchandise and educated them about product features.
•
• Managed inventory, restocked shelves, and organized displays.
• Handled transactions, including exchanges, shipments, and refunds.
• Supervised the opening and closing of cash registers, balancing cash drawers. Canyon Rose Academy - Tucson, AZ
Highschool diploma
05/2023
• Food handling certification
• CPR and First Aid certification