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Customer Service Processing Department

Location:
Cranston, RI
Posted:
March 13, 2025

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Resume:

Andrea Mallane

* ******* ******, ******** ** ****9

********@***.***

401-***-****

Objective: To obtain a phlebotomy position

Experience

Sturdy Memorial Hospital

October 2017 - present

Phlebotomist

I am currently responsible for obtaining blood samples for collection. Entering orders and verifying patient insurance.

Register patients and verify information.

Track patient specimens and prepare for courier pickup. Track all Monthly Standing Orders.

Lifespan The Miriam Hospital

March 2015-October 2017

Phlebotomist.

I am currently responsible for obtaining blood samples for collection. Entering orders and verifying patient insurance.

Register patients and verify information.

Track patient specimens and prepare for courier pickup. Track all Monthly Standing Orders.

Lifespan The Miriam Hospital

September 2011-March 2015.

Lead Customer Service Rep/Processor.

I was responsible to oversee 30 employees in the processing department. I was responsible for hiring/firing new employees. Scheduling.

Yearly performance evaluations.

Approving vacations and time off.

Payroll.

Our Lady Of Fatima Hospital

1987-September 2011

CCRI, Lincoln, RI

Sept 1999-May 2000

I currently hold a phlebotomy certificate.

Your Name

Street Address, City, ST ZIP Code Telephone

Email Website

2

Communication

I played a key role in 2014 revamping the new processing department. I, along with my Manager and director visited other area labs to obtain Ideas on how we could improve the workflow in our processing department. In total the project took about 6 months to complete. Reference

Michelle Clarke -



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