Legal Secretary & Switchboard/Management Services
Resume:
DEBRIENA A. SETTLES
*** ***** ****** ****, ******* TN 37115
***************@*****.***
OBJECTIVE
My goal is to work for a reputable organization where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. EDUCATION
JAN 2007 – SEPT 2009 Kaplan Career Institute, Nashville, TN Obtained, ABA Approved Associate of Applied Science Degree in Paralegal Studies
NOV 2022 - JAN 2024
University of Phoenix, Phoenix, AZ
Obtained, Bachelor of Science in Management
SUMMARY OF SKILLS
Legal –
Completed courses in Contracts, Intellectual Property, Employment Law, Business Organizations, Legal Research and Writing, Wills, Trusts, and Estates, Family Law, Legal Ethics, Criminal Law and Procedure, Bankruptcy, Real Estate, Torts and Personal Injury, and received LexisNexis training
Customer Service –
Excellent service to guests, good with problem solving, good communication, active listener, patience, adaptability, organized, very creative, good time management skills and quick learner. Notary Public – Nashville TN
Computer – Working Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Access WORK EXPERIENCE
Legal Secretary& Switchboard, Management Services, Ricoh (Bradley), Nashville, TN JAN 2023- CURRENT
•Answers multiphone lines, and transfers calls.
•Reserves Conference Rooms
•Greets and welcome visitors.
•Answer all inquiries and refer to the appropriate person.
•Manage internal and external correspondence.
•Provide general office duties.
•Assist staff with other administrative and clerical duties.
•Assist with operational duties i.e., mail runs, hostessing, etc.
•Work in Ricoh Records doing filing, scan jobs, copy jobs, title commitments, request labels.
•Work in the Ricoh Mail room, scanning mail in & out, floor runs, maintains copy centers and closes the mail room in the evenings.
Legal Secretary, Ricoh (Nelson Mullins), Nashville, TN DEC 2021 – JAN 2023
• Answered multiphone lines, transferred calls.
• Reserved Conference Rooms
• Greet and welcome visitors.
• Answer all inquiries and refer to the appropriate person.
• Manage internal and external correspondence.
• Provide general office duties.
• Assist staff with other administrative duties.
• Assist with operational duties i.e., mail runs, courier runs, etc.
• Open and closed the Law Firm
Paralegal, Dona McClellan, Nashville, TN
OCT 2021- DEC 2021
•Answered multiphone lines, transferred calls.
• Reserved Conference Rooms
• Greet and welcome visitors.
• Answer all inquiries and refer to the appropriate person.
• Manage internal and external correspondence.
• Provide general office duties.
• Assist staff with other administrative and clerical duties.
• Prepared trial binders
• Conducted Interrogatories
• Sat in on Depositions
• Notarized documents for clients
Legal Intake Specialist, Calls and Cases, Nashville, TN NOV 2020 – OCT 2021
• Answer calls for multiple law firms.
• Assist clients with filing legal claims.
• Assist with training the new hires.
• Team Lead
Front Desk Clerk, Red Roof Inn, Nashville, TN
JULY 2013 – APRIL 2023
• Answered the phones for the Hotel.
• Check guests in and out of the Hotel.
• Faxed, filed and scanned all paperwork.
• Make guest reservations in person and over the phone.
• Assist guests with light maintenance of room appliances.
• Worked multiple shifts, including night audit
• Assisted with keeping the front lobby and vending room presentable.
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