Customer Service Retail Sales

PROFILE

My combination of multistore sales management, along with my business consulting background, doesn't even begin to describe my experience. Beyond the job skills listed below, I love to road and mountain bike, run, swim, and participate in triathlons. I pride myself in being able to learn new things quickly, staying motivated, and multitasking. EXPERIENCE

Empire Marketing Strategies (875 E. Wisconsin Ave., Milwaukee, WI) 11/2016 - Current Retail Specialist

Sales and marketing in-store strategies working directly with Roundys Wisconsin and Mariano's of the greater Chicago leadership. Crossmark (5100 Legacy Dr., Plano, TX 75024) 03/2011 - 11/2016 Retail Supervisor of Events

Responsible for 35 event locations (up to a 100 employees at any given time) and oversee 250 to 300 retail sales events.

Responsible for all aspects of grand openings and block parties.

Responsible for training and coaching new hires. TDS Telecom (525 Junction Rd., Middleton, WI 53717) 08/2010 - 02/2011 Inbound sales of phone, DSL, Dish Network, and ancillaries

Customer service and problem solving.

No. 14 in sales volume in the company after only six months. Car Products (136 Cottage Club Dr., Locust Grove, GA 30248) 07/2008 - 07/2010 Mid-West Sales Representative

Maintain inventory at all account locations.

Search leads and grow business.

Train and build customer relationships.

Super Lube (11311 N. Paul Russell Rd., Ste. B101, Tallahassee, FL 32301) 10/2007 - 06/2008 Franchise Business Consultant

Liaison between corporate and franchisee.

Trained franchisee and staff.

Set up new store layout, computer, and equipment. VLH Home lmprovements 03/2005 - 10/2007

Owner/Self-Employed

Contractor remodeling, window install, decks, rec. rooms, outbuildings, etc. Valvoline Instant 0il Change (720 Main St., Mukwonago, WI 53149) 10/2002 - 02/2005 Great Lakes Lube Area Manager

Operated as well as oversaw complete operation of ten (10) Valvoline stores.

Maintained highest ticket average and lowest turnover of personnel with the lowest payroll percent and greatest car count increase.

Developed and trained management staff to ensure company procedures were followed.

Dunham's Sports 04/1994 - 07/2002

District Trainer/Store Manager

Trained and developed Wisconsin management staff in employee relation skills. Proficient in developing sales volume through implementation and communication of company sales promotions, advertising campaigns, and display programs. VOLUNTEEER WORK - Special Olympics/Wisconsin Since 1998

Summer Games - Field Supervisor. Set Up and volunteer services.

Winter Games - Course setter, pace setter, and Coach's clinics. EDUCATION - Oregon High School. Oregon, WI Graduated top 10% in class. Stevan (Van) L. Hilleshiem

N9502 Carla Dr., Belleville, WI 53508

Phone: 608-***-****

Email: ***********@*****.***

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