Customer Service Call Center

Gwendolyn Moore

Rancho Cucamonga, CA *****

**************@***********.***

Authorized to work in the US for any employer

Work Experience

Legal Secretary

Kaiser Permanente - Baldwin Park, CA

July 2006 to January 2013

Legal clerk, assist with updating legal files, typing,

incoming calls from clients. Order supplies, coordinate

department meetings, activities.

Call Center Customer Service

Representative

Kaiser Permanente - Ontario, CA

July 2003 to July 2006

Receive In bound calls from patients, regarding their

health benefits.

Education

14 in Business

University of Phoenix-Southern California Campus

- Ontario, CA

March 2008 to February 2011

2yrs

Skills

* Computer Skills

* Customer Service

* Phone Etiquette

* Front Desk

* Typing

* Word Processing

* Administrative Experience

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