Customer Service Team Lead

Location:

Posted:

December 31, 2024

SHARON GRAY

SOUTHAVEN, MS 38632

***********@*****.***

OBJECTIVE

Diligent professional with over 20 years of experience and proven knowledge of team lead and supervisory role.

EXPERIENCE

Transportation Manager

January 4, 2005 - Present

Dealer’s Auto Auction – Memphis, TN

Greet customers and offer assistance

Schedule delivery operations for transportation vehicles

Train new employees on customer service and transportation routes

Ensure that vehicles are on time and safely reach the assigned destination

Warehouse Associate Team Lead

January 30, 2000 – February 10, 2005

Dollar Tree Warehouse – Olive Branch, MS

Receive and stock product, and pick, pack, and prep and ship Dollar Tree orders to retail stores.

Follow all company, state, and OSHA safety polices and regulations to ensure safe working practices.

Train new hires

Give direction to associates to lead the team to adhere to the rules ensure product orders were hipped in a timely effective manner.

EDUCATION

Hernando High School

Northwest Community College

AWARDS AND ACKNOWLEDGEMENTS

Dependable team player

Exceptional customer service skills

REFERENCES

References upon request