Customer Service

Anahy Cruz

978-***-**** ***********@*****.***

Lowell, MA 01852

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

SKILLS

• Babysitting

• Customer Service

• Mentoring

• Guest services

• Communication skills

• Childcare

• Cash handling

• Front desk

• Childcare

• Cash register

• Sales

• English

• Toddler care

• Experience with children

• Spanish

• Daycare

• Mentoring

• Supervising experience

• Bilingual

EXPERIENCE

Daycare Assistant

●Adhered to health and safety regulations

●Maintained kitchen cleanliness, including washing dishes, wiping down surfaces, and sweeping floors

●

●Provided feedback on recipes or ideas for new menu options.

●Performed other duties as assigned by the daycare director or management team.

Associate, TJ Maxx, TJX Companies

●Verified credit card charges against purchase receipts for accuracy.

●Reported any discrepancies or errors in pricing or inventory levels to management.

●Helped customers locate items within the store using the inventory system.

●

●Placed orders for additional stock when necessary to ensure adequate supply of merchandise.

●Encouraged customers to sign up for loyalty programs or store credit cards.

●Performed cash register functions accurately and efficiently.

EDUCATION AND TRAINING

High School Diploma

Lowell High School, Lowell MA June 2024

Associates degree ( in progress )

Psychology, Middlesex Community College - Lowell MA, Lowell, MA

Contact this candidate