Administrative Assistant Front Desk
Resume:
Lakisha Fisher
Administrative Assistant
Clarksburg, MD 20871
********@*****.***
Looking to secure a position that challenges my skills and allows for further career growth. Efficient and detail-oriented administrative officer with over 20 years' experience in leading administrative operations to support project goals and drive productivity and efficiency. Authorized to work in the US for any employer
Work Experience
Administrative Assistant
BIOQUAL INC-Rockville, MD
May 2021 to September 2024
Performs a variety of complex and highly responsible administrative assistant duties to relieve the directors of administrative and clerical detail; plans, coordinates, and organizes daily office operations and activities; coordinates flow of communication and information as related to assigned duties and responsibilities; assures smooth and efficient office operations; maintains confidentiality of privileged and sensitive information.
Coordinates, schedules and attends a variety of meetings, workshops and special events; maintain appointments and calendars; prepares and sends out notices of meetings; compiles and prepares agenda items and other required information for meetings, workshops and other events; sets up equipment and supplies for meetings and other events as needed; takes, transcribes and distributes minutes as directed. Maintain, organize and order general office supplies, including paper, pens, ink/toner, etc., to ensure teams have everything they need to succeed.
Greet and sign in visitors, guide them to the appropriate location and make them feel at home Manage and organize the team schedule using Google Calendar. Support the smooth running of offices by carrying out clerical tasks and projects. Front Desk Receptionist
Montgomery Hospice-Rockville, MD
March 2020 to May 2021
Greeting all visitors.
• Transferring calls as necessary.
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Logged and process cash and check donations and insurance payments daily. Research Office Coordinator
Optimal Research-Rockville, MD
November 2018 to July 2019
Manages the front desk activities of the site office including, greeting screening and directing external visitors. Answering directing and screening a large volumes of inbound calls with tact, professionalism and customer service.
• Takes messages and answers all routine and non-routine questions.
• Sorting and distributing mail. Coordinating outbound mail, postage, pick-ups, etc.
• Schedules subjects for study visits, enters information in clinical conductor system, and conducts appointment reminders.
• Provide support for filing, mailings, created and managed medical files, copying, collating, ordering, etc. Education
CERTIFICATION
TESST COLLEGE
TESST College of Technology-Towson
Skills
• Excellent customer service
• Self starter
• Proficient knowledge of Medical
• Terminology; ICD-10 and CPT-4 Codes. (6 years)
• Solid communication ability
• HIPPA Compliance
• Critical thinker
• Scheduling
• Microsoft Office
• Benefits Administration
• EMR Systems
• Medical Office Experience
• Medical Scheduling
• Office Experience
• Customer Service
• Medical Records (10+ years)
• Insurance Verification
• Administrative Experience
• Medical Billing
• Filing
• Experience Administering Injections
• Medical Terminology
• Epic (5 years)
• Data entry (10+ years)
• Data collection
Certifications and Licenses
Certified Billing and Coding Specialist
Assessments
Protecting patient privacy — Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Medical billing — Proficient
February 2022
Understanding the procedures and forms used for medical billing Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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