Restaurant Manager Sales Representative

CURRICULUM VITAE

ABDUL GUFRAN KHAN

Email: ***************@*****.***

Contact: +91-812*******

OBJECTIVE:

A career oriented individual possessing inner drive to succeed regardless of the obstacles bearing a strong and pleasing, personality, very much self optimistic, easily adaptable to new changes and environment, posses high level of energy, self motivated, deal rejections and criticism tactfully. Hospitality industry as an enthusiastic fine Food & Beverage service and sales representative to work give job satisfaction and steady peace professional growth. EDUCATION:

Completed Hotel Management from National institute of Hotel Management & tourism, Bhubaneswar in the year of 2010.

Completed intermediate from Astasambhu Sanskrit mohavidyalaya, kendrapara in the year of 2007.

S.S.C. from Government of Andhra Pradesh, Hyderabad in the year of 2005.

Completed industrial training at Courtyard by Marriott Chennai from 02.07.2009 to 02.01.2010. WORK EXPERIENCE:

Working With

P&O (Carnival Cruise Line)

Waiter from May 12

th

2022 to till date.

Worked With

KFC (Devyani International) (Hyderabad, Telangana, India) Restaurant General Manager (RGM) from Jun 7

th

2021 to 6

th

May 2022.

Duties and Responsibilities:

Complete in charge of the store.

P&L and Inventory management.

Ensures that the entire quarterly audit happens smoothly.

Responsible for keeping food cost under control while maintaining high standard for the customer service.

Ensures that the BOH equipments are working as per the brand standard.

Ensure that the FOH areas are well maintained as per the brand standard.

Supervising and guiding to the shift manager/assistant restaurant manager for maintaining brand standard at any cost.

Ensures that the all delivery channels are under control without much customer’s dissatisfaction directly or indirectly.

Ensures that the customers are always satisfy by the brand and outlet.

Hire team member when needed with the help of state HR. Worked With

The Golkonda Resort & Spa (Sagar Mahal Complex, Near, Osman Sagar Lake, Gandipet, Hyderabad, Telangana)

Restaurant Manager from Oct- 2019 to Apr- 2021.

Duties and Responsibilities:

Taking care of thee F&B outlet which includes coffee shop, pool side Restaurant & Bar.

Actively taking a part with F&B Manager in making monthly promotional activity for the outlets with different strategy.

Supervise the Outlet staff and ensuring that all tasks are completed to the high standard expected opening, closing and during Operations.

Identify Guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.

Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.

Maintains departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follows them.

Keeping good customer knowledge and enjoy building up a regular customer base and ensuring return Guest.

Recognize Guest dissatisfaction promptly and take action to resolve the situation and Guest feedback procedures.

Maintain a good understanding and working relationship with all the areas within the department and other departments.

Worked With

Zaffran Dining Experience (Al Emadi Financial Square C Ring Road Muntazah Signal Doha Qatar, Doha)

Restaurant Manager from May- 2018 to Sep-2019.

Worked With

The LaLiT Golf & Spa Resort Goa (Raj, Baga, Canacona, Goa, India) Assistant Restaurant Manager from Dec – 2017 to May-2018.

Worked With

The Golkonda Hotel (Masab Tank, Banjara hills, Hyderabad) Assistant Restaurant Manager from March – 2017 to Dec 2017. Worked With

Essence and Mor Hospitality (Best Specialized Restaurant Group of Hyderabad, the outlets are URBAN ASIA, VIA MILANO and EAT INDIA)

Restaurant Manager from Dec- 2015 to Jan- 2017.

Worked With

Time Square (The Landmark Hotel, opp.Clock Tower Secundrabad) F&B Executive from May- 2013 to Oct- 2015.

Worked With

The Grand Solitaire Hotel (Parklane, Secundrabad)

Team Leader from Jan-2012 to April-2013.

Worked With

Yatri Nivas (Amogh Hotels Limited) (Sardar Patel Road, Secundrabad) F&B Associate from July-2010 to December-2011.

Skills summary:

Hospitality food & beverage service experience.

Exceptional communication and interactive skills.

Effective computer skills.

Experienced at training and motivating team.

Telephonic skills.

Internal relationships:

Food & beverage service team store leadership team, other department as well and central food division.

External relationships:

Ongoing visibility and interaction with our customers. Hobbies &interests:

Listening music, playing cricket, Watching Movies. PERSONNEL MEMORANDUM

Name : Abdul Gufran Khan.

Father name : Gani Khan.

Passport No : P 1340671.

Gender : Male.

Nationality : Indian.

Marital status : Married.

Languages : English (fluent)

Hindi (fluent)

Oriya (fluent)

Telugu (Listening & speaking)

You’re sincerely

(Abdul Gufran Khan)

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