Delivery Driver Customer Service
Resume:
Brian Mcewan
Cape Coral, FL *****
*******@*******.***
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skills
Telephone Reception
Paperwork Processing
Needs Analysis
Technical Troubleshooting
Sales Reporting
Records Management
Customer Support
Account Servicing
Lead Prospecting
Sales Support
Customer Relations
Sales Expertise
Experience
August 2008 - December 2023
Cape senior health - Cape Coral, FL
Night Shift Supervisor
Overseed the night shift operations and ensure safe working environment for all personnel.
Ensured compliance with safety regulations, company policies and procedures.
Conducted regular staff meetings to discuss issues related to performance, safety and productivity.
Supervised daily activities of employees to ensure proper execution of tasks.
Provided guidance on job duties and answered questions from team members.
May 2006 - June 2008
CINTAS, Professional Uniform and Facility Services - Fort Myers, FL
Sale Representative /Route Driver
Stocked shelves with new merchandise following company procedures for accurate inventory tracking.
Provided customer service by answering product and service related questions.
Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
Consistently met daily performance goals set by management team members.
Established relationships with existing customers to promote new product or service opportunities.
Utilized broad knowledge to recommend solutions to potential customers.
Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
April 2001 - March 2006
Badcock Furniture - Fort Lauderdale, FL
Delivery Driver/Warehouse Manager/Salesperson/
Drafted policies related to storage space utilization and distribution operations.
Examined expenditures to develop plans and budgets for increasing profits or improving services.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Ensured accurate completion of all paperwork associated with deliveries.
Adhered to all applicable traffic laws while driving delivery vehicle.
Contacted customers prior to delivery to coordinate delivery times.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Education and Training
August 1989
Piper High School Sunrise, FL
High School Diploma
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